Who they are
Insight
As at Fri 9 Oct 2026Shirley Bowman is Stainmore Haulage's CRM champion and heaviest daily user on Starter. Ronald Hetherington makes the buying call. Her platform user was deactivated on 27 Nov 2025, so her current status needs checking.
Role: Traffic Office Manager in Carlisle and the first contact from discovery in Sep 2023. She is the main daily user and gave the value case: about an hour a day saved. Her platform user was created on 1 Dec 2023, is not an admin, and was deactivated on 27 Nov 2025.
Influence: she shapes the case but does not decide. On the 12 Oct 2023 call she said she was persuaded but that Ronald makes the call. Ronald and Glenys Routledge handled price and the renewal order form.
Watch: the value case rests on her own estimate. She raised several connector and search tickets. The evidence does not show why her user was deactivated or whether she has left, so confirm before the next renewal conversation.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Stainmore Haulage | Traffic Office Manager | champion | shirley.bowman@stainmore.example |
Activity
- 25 Nov 2025eventRevenue leaders roundtable
+38
- 7 Oct 2025callStainmore Haulage / BG-Demo – Renewal
+2
- 18 Sep 2025ticketHow to export dashboard data
- 29 Aug 2025dealStainmore Haulage – Renewal
- 10 Jul 2025ticketCRM connector stopped syncing
- 20 Feb 2025eventBG-Demo webinar
+30
- 26 Nov 2024eventRevenue leaders roundtable
+40
- 25 Nov 2024ticketCRM connector sync issue
- 25 Oct 2024callStainmore Haulage / BG-Demo – Renewal
+2
- 1 Oct 2024ticketSearch field not clearing properly
- 17 Sep 2024ticketHow to filter results
- 29 Aug 2024dealStainmore Haulage – Renewal
- 28 Aug 2024callStainmore Haulage / BG-Demo – Check In
- 18 Jul 2024eventBG-Demo webinar
+13
- 16 May 2024eventBG-Demo webinar
+23
- 7 May 2024callStainmore Haulage / BG-Demo – Check In
- 29 Apr 2024email threadBG-Demo webinar
- 7 Feb 2024ticketAdding a new user
- 15 Jan 2024callStainmore Haulage / BG-Demo – Training
- 27 Dec 2023callStainmore Haulage / BG-Demo – Onboarding
- 14 Dec 2023callStainmore Haulage / BG-Demo – Onboarding
- 6 Dec 2023callStainmore Haulage / BG-Demo – Kickoff
+1
- 1 Dec 2023ticketGetting started with BG-Demo
- 30 Oct 2023callStainmore Haulage / BG-Demo – Negotiation
+2
- 12 Oct 2023callStainmore Haulage / BG-Demo – Proposal
- 6 Oct 2023email threadFollowing up on the demo
- 25 Sep 2023callStainmore Haulage / BG-Demo – Demo
- 18 Sep 2023email threadDemo appointment
- 5 Sep 2023callStainmore Haulage / BG-Demo – Discovery
- 16 Aug 2023dealStainmore Haulage – New