Who they are
Insight
As at Fri 9 Oct 2026Emma Haworth is Quaystead's Business Systems Analyst and platform admin, the main day-to-day contact. She asks 12% of the organisation's questions. Budget authority is not shown. A July 2026 stale-data ticket left her ETA question unanswered.
Role: Business Systems Analyst in Southampton, named admin at the 13 Feb 2025 training, with a platform account created 1 Jan 2025. She handles credentials, permissions and connector issues, and raises most tickets.
Influence: She is a working-level champion and the account's operational owner on the customer side. The evidence does not show that she approves spend or signs.
Watch: She asked for an ETA during the 21 Jul 2026 stale-dashboard ticket and the record shows no reply. Several event invitations also went unanswered, so engagement beyond day-to-day use is not shown.
Key-person: her 12% share of questions and sole-admin position make the account dependent on her.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Quaystead Marine Services | Business Systems Analyst | admin | emma.haworth@quaystead.example |
Activity
- 13 Aug 2026ticketUser account locked
- 21 Jul 2026ticketDashboards showing old data
- 19 May 2026ticketAdjusting user permissions
- 10 Mar 2026ticketCRM connector not loading new records
- 24 Feb 2026eventRevenue leaders roundtable
+54
- 19 Feb 2026eventBG-Demo webinar
+40
- 5 Feb 2026email threadBG-Demo webinar
- 30 Jan 2026email threadRevenue leaders roundtable
- 12 Dec 2025ticketEmail connector stopped syncing
- 25 Nov 2025eventRevenue leaders roundtable
+38
- 20 Nov 2025eventBG-Demo webinar
+41
- 1 Nov 2025email threadRevenue leaders roundtable
- 23 Sep 2025eventRevenue leaders roundtable
+46
- 1 Sep 2025email threadRevenue leaders roundtable
- 23 Jul 2025ticketAdding a new user role
- 19 Jun 2025eventBG-Demo webinar
+32
- 13 Feb 2025callQuaystead Marine Services / BG-Demo – Training
- 30 Jan 2025callQuaystead Marine Services / BG-Demo – Onboarding
- 17 Jan 2025callQuaystead Marine Services / BG-Demo – Onboarding
- 10 Jan 2025callQuaystead Marine Services / BG-Demo – Onboarding
- 6 Jan 2025email threadKickoff: next steps
+1
- 3 Jan 2025callQuaystead Marine Services / BG-Demo – Kickoff
+1
- 26 Sep 2024callQuaystead Marine Services / BG-Demo – Demo
+2