Lee Garside
Person
Brannock Medical Supplies · user
Lee Garside is a heavy day-to-day user at Brannock Medical Supplies, a self-described sceptic turned active dashboard builder. He raises tickets often and asks 7% of the organisation's questions. He is a user and champion voice, not a buyer.
Who they are
Insight
As at Fri 9 Oct 2026Lee Garside is a heavy day-to-day user at Brannock Medical Supplies, a self-described sceptic turned active dashboard builder. He raises tickets often and asks 7% of the organisation's questions. He is a user and champion voice, not a buyer.
Role: Key Account Manager for NHS accounts in Nottingham, CRM role user, platform user since 1 May 2024, not an admin. He began as a sceptic at the 2 Jul 2024 training and later built renewal dashboards.
Influence: He shapes adoption among account managers. He said he would share his delivery-date filter request with his wider team, and Sunita Bains planned to use his example in her own session. The evidence does not show him deciding on price or renewal.
Watch: His May 2026 search indexing lag ticket and the stale dashboard ticket from Jul 2024 both concern data freshness. The 17 Jun 2026 answer reached him two days after the request. Root cause of the May 2026 trust page problem is not stated.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brannock Medical Supplies | Key Account Manager, NHS | user | lee.garside@brannock.example |
Activity
- 17 Jun 2026ticketHow do I filter orders by individual NHS trust?
- 18 May 2026ticketSearch not returning recent orders
- 14 May 2026email threadYour support request: checking it is sorted
- 13 May 2026ticketFiltering orders by renewal date
- 8 Oct 2025ticketFeature request: filter by delivery date
- 18 Sep 2025eventBG-Demo webinar
+25 - 7 Sep 2025email threadInvitation: BG-Demo webinar for your key-account team
- 6 May 2025ticketQueries are running slowly on our most-used dashboard
- 12 Mar 2025eventData leaders conference (BG-Demo stand)
+12 - 27 Feb 2025email threadCome and see us at the Data leaders conference in Manchester
- 23 Oct 2024ticketBuilding a dashboard for upcoming trust renewals
- 17 Oct 2024eventBG-Demo webinar
+27 - 29 Sep 2024email threadInvitation: BG-Demo webinar for key-account teams
- 19 Aug 2024ticketRemove two users from account team
- 31 Jul 2024ticketNew user provisioning: urgent
- 29 Jul 2024ticketDashboard not showing latest account data
- 2 Jul 2024callBrannock Medical Supplies / BG-Demo – Training
- 13 Jun 2024eventBG-Demo Customer Day
+28 - 16 May 2024eventBG-Demo webinar
+23 - 4 Mar 2024callBrannock Medical Supplies / BG-Demo – Demo
+2 - 23 Feb 2024callBrannock Medical Supplies / BG-Demo – Demo+1