B-Viz
Olivia Grant

How do I filter orders by individual NHS trust?

Ticketclosed

Brannock Medical Supplies logo Brannock Medical Supplies · How do I filter orders by individual NHS trust?

Lee Garside asked how to filter the orders dashboard to a single NHS trust. Olivia Grant showed the filter and a saved view, which Lee said worked well for the weekly syncs.

Priority high

What happened

What this says

As at Fri 9 Oct 2026

Lee Garside asked how to filter the orders dashboard to a single NHS trust. Olivia Grant showed the filter and a saved view, which Lee said worked well for the weekly syncs.

Problem: the orders dashboard showed every trust, and Lee Garside needed one trust's orders for a meeting the next day.

Handling: Olivia Grant replied in 45 minutes and asked which page Lee was using. On 19 Jun 2026 Olivia gave the Trust Name filter steps and the Save View button, and Lee confirmed on 22 Jun 2026 that it worked.

Watch: the working answer came two days after the request, after the meeting the customer had mentioned. The record does not show whether the trust demonstration went ahead.

AI · claude-haiku-5-5 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Priorityhigh
Statusclosed
Categoryhow_to
Channelchat
First response (min)45
Helpdeskmade from

Trail

  1. Lee Garside
    Public reply · Lee Garside 17 Jun 2026 11:05
    Morning, quick question - is there a way to filter the brain by a specific NHS trust? I'm looking at the dashboard but I'm not sure how to isolate just one trust's data.
  2. Lee Garside
    created · Lee Garside 17 Jun 2026 14:02
    Hi, I'm trying to pull just Nottingham General's orders into a view for our weekly sync with them, but the dashboard is showing everything across all trusts. I've tried using the search, but it's not working the way I expected. I need to demonstrate this to the trust by our meeting tomorrow. Can you show me the right way to filter by a specific trust?
  3. Olivia Grant
    Public reply · Olivia Grant 17 Jun 2026 14:47
    Hi Lee, thanks for getting in touch. Just so I've got this right: you want to see orders for just one trust in your dashboard view? There are a couple of ways to do this. Can you tell me which dashboard or page you're working in?
  4. Olivia Grant
    Public reply · Olivia Grant 19 Jun 2026 12:39
    I've had a look at your account. In the Orders dashboard, there's a filter dropdown at the top left that lets you filter by Trust Name. Click that and select Nottingham General, then click Apply and the dashboard will show only that trust's orders. You can also save this as a view for next time - click the Save View button when you've got the filter set up. Can you try that and tell me what you see?
  5. Lee Garside
    Public reply · Lee Garside 22 Jun 2026 16:12
    That's brilliant, thanks Olivia. Found the filter and it works perfectly. The saved view is exactly what I needed for the weekly syncs. Really helpful.
  6. Olivia Grant
    Status change · Olivia Grant 24 Jun 2026 12:24
  7. Status change · 28 Jun 2026 23:59
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