Who they are
Insight
As at Fri 9 Oct 2026Senior Project Manager at Ashwell Mercer Interiors and the account's main hands-on user and champion. His platform user was deactivated on 22 Aug 2026, and the evidence does not show why.
Role: Senior Project Manager, CRM role user, not an admin. He has been the main hands-on user since the 2024 demo and has raised most tickets, covering dashboards, connectors and access requests.
Influence: Champion rather than budget holder. Craig Ashwell weighs the Growth renewal value case, but he relies on Jamal's dispute evidence. Jamal said use is mostly him.
Watch: His platform user was deactivated on 22 Aug 2026. The evidence does not show the reason, whether he still works at the customer, or who now carries the usage. The 6 Jul 2026 webinar invitation drew no reply.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Ashwell Mercer Interiors | Senior Project Manager | user | jamal.edwards@ashwellmercer.example |
Activity
- 16 Jul 2026eventBG-Demo webinar
+53
- 6 Jul 2026email threadInvitation: BG-Demo webinar on 16 Jul 2026
- 29 May 2026ticketHow do I create a dashboard to track project variations and invoices?
- 5 May 2026ticketHow to find all work for a single client
- 14 Apr 2026ticketSalesforce connector not syncing
- 30 Jan 2026ticketData Not Updating
- 20 Jan 2026callAshwell Mercer Interiors / BG-Demo – Check In
- 23 Apr 2025ticketCRM connector out of sync
- 23 Apr 2025ticketNew user access request
- 26 Mar 2025ticketAccounting system connector not syncing
- 14 Mar 2025ticketRequest: export project data to spreadsheet
- 28 Oct 2024ticketSetting up client filter dashboard
- 14 Oct 2024callAshwell Mercer Interiors / BG-Demo – Training
- 4 Oct 2024email threadTraining sessions for your team
- 20 Jun 2024eventBG-Demo webinar
+20
- 14 Jun 2024email threadYou're invited: our webinar on Thursday 20 Jun 2024
- 11 Jun 2024email threadNext steps after the demo
+1
- 7 Jun 2024callAshwell Mercer Interiors / BG-Demo – Demo
+1