B-Viz
Hugh Firth

Hugh Firth

Person

Vantrell Software logo Vantrell Software · champion

Hugh Firth is the Head of Data and CRM-marked champion at Vantrell Software. He has been the main contact since discovery, asks 29% of the organisation's questions, and flagged a Zendesk sync failure on 27 Jul 2026.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Hugh Firth is the Head of Data and CRM-marked champion at Vantrell Software. He has been the main contact since discovery, asks 29% of the organisation's questions, and flagged a Zendesk sync failure on 27 Jul 2026.

Role: Hugh is Head of Data at Vantrell Software and has led the relationship since the 22 Apr 2024 discovery call. He is a platform user, not an admin. He has sat in calls with the CFO, Asif Jagger, but the CFO signs commercial paper.

Influence: He accepted the Starter price himself on the 20 May 2024 call and said the package worked on the 10 Jun 2024 negotiation. He asks 29% of the organisation's questions in both the last 12 months and the last 90 days, which is a key-person risk.

Watch: On 27 Jul 2026 he warned that a repeat of the six-hour Zendesk sync failure could affect reliance on B-Viz. Daniel Okafor owed him a root-cause answer. The 28 Jul 2026 email has no reply.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Vantrell SoftwareHead of Datachampionhugh.firth@vantrell.example
CRMmade from

Activity

  • 28 Jul 2026email threadQuick check-in Daniel Okafor, Hugh FirthVantrell Software logoDaniel OkaforHugh Firth
  • 27 Jul 2026callVantrell Software / BG-Demo – Check In Daniel Okafor, Hugh FirthVantrell Software logoDaniel OkaforHugh Firth
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Judith Saxton, Neil Craven, Richard Lazenby, Michelle Pomeroy, Rhys Gulliver, Lorraine Coombes, Graham Rowntree, Imran Qureshi, Leanne Partington, Phil Greenhalgh, Gregory Tanaka, Anjali Mehta, Noor el Amrani, Kerry Bramall, Gail Moorcroft, Euan Drummond, Niamh Fahy, Sinéad Kilkelly, Marloes Hendriks, Ilse de Graaf, Toby Westwood, Callum Rix, Melanie Scaife, Lynne Featherstone, Trevor Bulmer, Frank DeLuca, Beth Sawyer, Ralf Hoffmann, Kylie Dwyer, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+116
  • 1 Apr 2026dealVantrell Software – Renewal Tom Ashdown, Hugh FirthVantrell Software logoTom AshdownHugh Firth
  • 18 Sep 2025eventBG-Demo webinar Alice Brewer, Jodie Sims, Robin Hatherell, Katie Halsall, Doug Fairweather, Hugh Firth, Heather Gillespie, Lindsey Ward, Helen Varley, Lee Garside, Paula Rennie, Kristin Lindahl, Rakesh Solanki, Asif Nuttall, Simon Ashworth, Charles Braithwaite, Douglas Entwistle, Niamh Fahy, Jenny Trethewey, Sofie Bech, Samina Akram, Dawn Spowage, Terence Bradley, Fiona Fairclough, Ian Dobson, Jonas Albrecht, Mark Dodds, Joost van der LindenAlice BrewerJodie SimsRobin Hatherell+25
  • 23 May 2025callVantrell Software / BG-Demo – Renewal Daniel Okafor, Tom Ashdown, Asif Jagger, Hugh Firth, Bryony GilchristVantrell Software logoDaniel OkaforTom AshdownAsif Jagger+2
  • 14 May 2025ticketSlow query performance Hugh Firth, Bethan ListerVantrell Software logoHugh FirthBethan Lister
  • 3 Apr 2025callVantrell Software / BG-Demo – Check In Daniel Okafor, Hugh FirthVantrell Software logoDaniel OkaforHugh Firth
  • 1 Apr 2025dealVantrell Software – Renewal Tom Ashdown, Hugh FirthVantrell Software logoTom AshdownHugh Firth
  • 29 Jan 2025ticketRequest, alert on stale data Hugh Firth, Bethan ListerVantrell Software logoHugh FirthBethan Lister
  • 16 Jan 2025eventBG-Demo webinar Sofia Marchetti, Imogen Hartley, Margaret Cleland, Sarah Hollis, Phoebe Lacey, Kylie Bannister, Hugh Firth, Mandy Gasson, Ruben Dekker, Andrew Pickering, Sunita Bains, Paula Rennie, Craig Holt, Victor Nunes, Stacey Corless, Charlotte Haigh, Pam Willetts, Keith Robson, Wouter Smits, Stephen Arden, Kayleigh Pounder, Janet Readman, Jess Kennedy, Dennis Wolter, Fiona Drummond, Ailsa Dunlop, Liam CornerSofia MarchettiImogen HartleyMargaret Cleland+24
  • 21 Nov 2024ticketExporting query results Hugh Firth, Bethan ListerVantrell Software logoHugh FirthBethan Lister
  • 1 Aug 2024callVantrell Software / BG-Demo – Onboarding Callie Brennan, Jess Dobson, Hugh FirthVantrell Software logoCallie BrennanJess DobsonHugh Firth
  • 24 Jul 2024callVantrell Software / BG-Demo – Onboarding Callie Brennan, Jess Dobson, Hugh FirthVantrell Software logoCallie BrennanJess DobsonHugh Firth
  • 5 Jul 2024email threadKickoff complete, next steps Callie Brennan, Daniel Okafor, Hugh Firth, Jess DobsonVantrell Software logoCallie BrennanDaniel OkaforHugh Firth+1
  • 4 Jul 2024callVantrell Software / BG-Demo – Kickoff Callie Brennan, Daniel Okafor, Hugh Firth, Jess DobsonVantrell Software logoCallie BrennanDaniel OkaforHugh Firth+1
  • 27 Jun 2024email threadScheduling the kickoff Callie Brennan, Hugh FirthVantrell Software logoCallie BrennanHugh Firth
  • 12 Jun 2024email threadPricing and implementation for Vantrell Software Tom Ashdown, Owen Tallis, Asif Jagger, Hugh Firth, Bryony GilchristVantrell Software logoTom AshdownOwen TallisAsif Jagger+2
  • 10 Jun 2024callVantrell Software / BG-Demo – Negotiation Tom Ashdown, Owen Tallis, Asif Jagger, Hugh Firth, Bryony GilchristVantrell Software logoTom AshdownOwen TallisAsif Jagger+2
  • 20 May 2024callVantrell Software / BG-Demo – Proposal Tom Ashdown, Hugh FirthVantrell Software logoTom AshdownHugh Firth
  • 8 May 2024callVantrell Software / BG-Demo – Demo Tom Ashdown, Hannah Lowe, Hugh Firth, Jess Dobson, Dan DysonVantrell Software logoTom AshdownHannah LoweHugh Firth+2
  • 3 May 2024email threadDemo walkthrough Tom Ashdown, Hugh FirthVantrell Software logoTom AshdownHugh Firth
  • 22 Apr 2024callVantrell Software / BG-Demo – Discovery Tom Ashdown, Hugh Firth, Asif JaggerVantrell Software logoTom AshdownHugh FirthAsif Jagger
  • 15 Apr 2024email threadLet's talk about BG-Demo Tom Ashdown, Hugh FirthVantrell Software logoTom AshdownHugh Firth
  • 2 Apr 2024dealVantrell Software – New Tom Ashdown, Hugh FirthVantrell Software logoTom AshdownHugh Firth
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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