Yasmin Openshaw
Person
Tidecombe Housing · user
Yasmin Openshaw is a Team Leader at Tidecombe Housing and a heavy day-to-day user, asking 16% of the organisation's questions. Her platform account was deactivated on 28 Feb 2026. She is a user and raiser of tickets, not a signer.
Who they are
Insight
As at Fri 9 Oct 2026Yasmin Openshaw is a Team Leader at Tidecombe Housing and a heavy day-to-day user, asking 16% of the organisation's questions. Her platform account was deactivated on 28 Feb 2026. She is a user and raiser of tickets, not a signer.
Role: Team Leader in Birmingham, CRM role user, not an admin. She was trained on 12 Apr 2024 and her platform account was created on 14 Mar 2024. She raised most of the account's tickets on record: access, duplicates, dashboards, missing fields.
Influence: she shapes adoption and feedback on data quality, not purchasing. Her share of questions is 16% across the windows given, which is a key-person concentration worth noting.
Watch: her platform account was deactivated on 28 Feb 2026. The evidence does not show why, or whether she still works with the account. Her last recorded threads, in Nov 2025, were a slow-search query and an event invitation with no reply.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Tidecombe Housing | Team Leader | user | yasmin.openshaw@tidecombe.example |
Activity
- 25 Nov 2025eventRevenue leaders roundtable
+38 - 8 Nov 2025email threadRevenue leaders roundtable
- 6 Nov 2025email threadSearching old records
- 5 Nov 2025ticketBug affecting housing records
- 15 Oct 2025ticketHow do I build a dashboard?
- 30 Jun 2025ticketData quality issue on repairs records
- 14 Apr 2025ticketDuplicate records in the system
- 26 Nov 2024eventRevenue leaders roundtable
+40 - 13 Aug 2024ticketUrgent access needed
- 13 Jun 2024eventBG-Demo Customer Day
+28 - 16 May 2024eventBG-Demo webinar
+23 - 12 Apr 2024callTidecombe Housing / BG-Demo – Training
- 11 Dec 2023callTidecombe Housing / BG-Demo – Demo
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