Imogen Hartley
PersonImogen Hartley was champion and Head of Data at Lornefield until she left on 30 Jan 2026. She is now Chief Data Officer at Fenmoor, where she sponsors the Enterprise expansion and judges the brain on morning freshness and value.
Who they are
Insight
As at Fri 9 Oct 2026Imogen Hartley was champion and Head of Data at Lornefield until she left on 30 Jan 2026. She is now Chief Data Officer at Fenmoor, where she sponsors the Enterprise expansion and judges the brain on morning freshness and value.
Role: At Lornefield she was Head of Data and the day-to-day champion from 2023, and her platform user was deactivated on 30 Jan 2026. At Fenmoor she is Chief Data Officer, with an admin platform user created on 2 Mar 2026.
Influence: At Fenmoor she took ownership of the stalled Enterprise upgrade and on 24 Sep 2026 agreed to sponsor the expansion. Budget sits with Richard, so she shapes the decision but does not hold the budget alone.
Watch: The July refresh misses dented her trust, and she wants a value case. She sees about twenty active users against 150 licensed. Signing on 14 Nov 2026 depends on procurement and on her naming claims and compliance owners.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Fenmoor Specialty Underwriting | Chief Data Officer | champion | imogen.hartley@lornefield.example |
| Lornefield Pensions Administration | Head of Data | champion | imogen.hartley@lornefield.example |
CRMmade from
Activity
- 28 Sep 2026email threadFollowing up on the proposal
- 24 Sep 2026callFenmoor Specialty Underwriting / BG-Demo – Proposal
- 17 Sep 2026email threadFinding a time for the proposal
- 15 Sep 2026dealFenmoor Specialty Underwriting – Expansion
- 15 Sep 2026callFenmoor Specialty Underwriting / BG-Demo – QBR
+1 - 8 Sep 2026email threadScheduling the quarterly review
- 1 Sep 2026email threadYour day-to-day contact at BG-Demo
- 13 Aug 2026ticketPremium exposure totals not reconciling to CRM
- 3 Aug 2026callFenmoor Specialty Underwriting / BG-Demo – Check In
- 31 Jul 2026email threadService credit for the July refresh problems
- 28 Jul 2026email threadCatching up on the brain: time for a check-in?
- 22 Jul 2026email threadNightly refresh issue today
- 22 Jul 2026callFenmoor Specialty Underwriting / BG-Demo – Escalation
+1 - 24 Jun 2026email threadEnterprise order form: commercial position
- 11 Jun 2026eventBG-Demo Customer Day London
+116 - 4 Jun 2026email threadInvitation: BG-Demo Customer Day London
- 18 May 2026ticketCRM connector sync stopped
- 5 May 2026callFenmoor Specialty Underwriting / BG-Demo – Check In
- 27 Apr 2026email threadScheduling a check-in call
- 15 Apr 2026callFenmoor Specialty Underwriting / BG-Demo – Check In
- 10 Apr 2026email threadA catch-up on how the brain is landing at Fenmoor
- 19 Mar 2026eventBG-Demo webinar
+41 - 18 Mar 2026callFenmoor Specialty Underwriting / BG-Demo – Exec Sponsor+1
- 16 Mar 2026email threadExecutive sponsor for the brain: finding a time
- 16 Mar 2026callFenmoor Specialty Underwriting / BG-Demo – Check In
- 12 Mar 2026email threadCatching up: a check-in once you have settled in
- 10 Mar 2026email threadFenmoor upgrade: terms and timing
- 6 Mar 2026email threadInvitation: BG-Demo webinar on 19 Mar 2026
- 4 Mar 2026email threadSettling in at Fenmoor
- 30 Jan 2026email threadLast day at Lornefield
- 29 Jan 2026email threadFollow-up from our QBR conversation
+1 - 28 Jan 2026callLornefield Pensions Administration / BG-Demo – QBR+1
- 26 Jan 2026callLornefield Pensions Administration / BG-Demo – Renewal
+1 - 7 Jan 2026callLornefield Pensions Administration / BG-Demo – Renewal+2
- 2 Jan 2026dealLornefield Pensions Administration – Renewal
- 22 Oct 2025callLornefield Pensions Administration / BG-Demo – Check In
- 24 Sep 2025callLornefield Pensions Administration / BG-Demo – Check In
- 26 Aug 2025callLornefield Pensions Administration / BG-Demo – Check In
- 21 Aug 2025email threadFinding a time for a check-in
- 30 Jul 2025callLornefield Pensions Administration / BG-Demo – QBR+1
- 22 Jul 2025email threadFinding a time for the next review
- 13 Jun 2025email threadNotes from our check-in
- 12 Jun 2025callLornefield Pensions Administration / BG-Demo – Check In
- 6 Jun 2025ticketPerformance degradation
- 14 Apr 2025callLornefield Pensions Administration / BG-Demo – Check In
- 17 Feb 2025callLornefield Pensions Administration / BG-Demo – Check In
- 4 Feb 2025email threadQBR follow-up and next steps+1
- 3 Feb 2025callLornefield Pensions Administration / BG-Demo – QBR+1
- 28 Jan 2025email threadGetting a time in for the next QBR
- 16 Jan 2025eventBG-Demo webinar
+24 - 2 Jan 2025dealLornefield Pensions Administration – Renewal
- 12 Dec 2024callLornefield Pensions Administration / BG-Demo – Check In
- 15 Oct 2024email threadNotes from our check-in
- 14 Oct 2024callLornefield Pensions Administration / BG-Demo – Check In
- 10 Oct 2024email threadFinding a time for a check-in
- 24 Sep 2024ticketEmail connector not syncing
- 6 Aug 2024email threadFollowing up on our quarterly review+1
- 5 Aug 2024callLornefield Pensions Administration / BG-Demo – QBR+1
- 13 Jun 2024ticketSearch results display issue
- 14 May 2024ticketCross-source dashboard queries
- 23 Apr 2024callLornefield Pensions Administration / BG-Demo – Check In
- 25 Mar 2024email threadFollowing up on the Growth proposal
- 21 Mar 2024eventBG-Demo webinar
+24 - 21 Mar 2024callLornefield Pensions Administration / BG-Demo – Proposal
- 15 Mar 2024email threadTime to walk through the proposal
- 13 Mar 2024email threadFollow-up on the Growth proposal
+2 - 11 Mar 2024callLornefield Pensions Administration / BG-Demo – Negotiation+2
- 8 Mar 2024email threadInvitation to our customer webinar
- 8 Mar 2024dealLornefield Pensions Administration – Expansion
- 23 Feb 2024email threadNotes from our check-in
- 22 Feb 2024callLornefield Pensions Administration / BG-Demo – Check In
- 15 Feb 2024email threadCatching up before the renewal
- 5 Feb 2024callLornefield Pensions Administration / BG-Demo – QBR
- 29 Jan 2024email threadTime for a review call
- 28 Dec 2023callLornefield Pensions Administration / BG-Demo – Check In
- 8 Nov 2023callLornefield Pensions Administration / BG-Demo – Check In
- 25 Aug 2023ticketCall recording duration mismatch
- 7 Aug 2023email threadFollowing up on our quarterly review+1
- 4 Aug 2023callLornefield Pensions Administration / BG-Demo – QBR+1
- 1 Aug 2023email threadSetting a date for our quarterly review
- 10 Jul 2023ticketNightly refresh timing
- 5 Jul 2023callLornefield Pensions Administration / BG-Demo – Check In
- 27 Jun 2023email threadCatching up on how the team is finding the brain
- 16 May 2023callLornefield Pensions Administration / BG-Demo – Training
- 10 May 2023email threadTraining session for the scheme-relationship managers
- 9 May 2023callLornefield Pensions Administration / BG-Demo – Training
- 4 May 2023ticketClarification on payment terms for our invoice
- 19 Apr 2023callLornefield Pensions Administration / BG-Demo – Onboarding
- 3 Apr 2023callLornefield Pensions Administration / BG-Demo – Kickoff
- 1 Mar 2023email threadNegotiation follow-up - Lornefield+1
- 28 Feb 2023callLornefield Pensions Administration / BG-Demo – Negotiation+1
- 8 Feb 2023email threadProposal follow-up - Lornefield
- 6 Feb 2023callLornefield Pensions Administration / BG-Demo – Proposal
- 1 Feb 2023email threadProposal conversation
- 19 Jan 2023email threadFollow-up after the Lornefield demo+1
- 17 Jan 2023callLornefield Pensions Administration / BG-Demo – Demo+1
- 9 Jan 2023email threadScheduling a demo for Lornefield
- 30 Dec 2022callLornefield Pensions Administration / BG-Demo – Discovery
- 9 Dec 2022dealLornefield Pensions Administration – New
CRMmade from