Who they are
Insight
As at Fri 9 Oct 2026Jenna Price is the working champion and sole systems admin at Hollins Tarrant on Starter. She carries most usage and every ticket, is stretched, and keeps deferring sessions. Rob Ellery decides renewal on her word.
Role: Operations Manager in Bristol, CRM champion, platform admin since 4 Jan 2024. She covers operations, systems and compliance alone and is the contact for everything, as she put it on 8 Aug 2024.
Influence: Rob Ellery, the Managing Director, signs, but said on 22 Oct 2024 that if Jenna finds it useful that is good enough for him. She is a key-person risk for both usage and the connector fix.
Watch: In 2026 the CRM change left the connector out of step, and she has parked several consultant sessions. On 15 Jun 2026 she said she had no good answer when asked what the company gets from it. Renewal is booked for 4 Jan 2027. The evidence does not show an outcome.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Hollins Tarrant | Operations Manager | champion | jenna.price@hollinstarrant.example |
Activity
- Upcoming
- 19 Oct 2026upcoming callHollins Tarrant / BG-Demo – Renewal
+2
- 26 Oct 2026upcoming callHollins Tarrant / BG-Demo – Renewal
+2
- Held
- 5 Oct 2026dealHollins Tarrant – Renewal
- 25 Aug 2026ticketCRM connector sync errors
- 25 Aug 2026email threadAnother session?
- 10 Aug 2026ticketSalesforce connector keeps dropping
- 4 Aug 2026email threadNotes and a few options
- 3 Aug 2026callHollins Tarrant / BG-Demo – Check In
- 24 Jul 2026email threadBooking a check-in
- 22 Jul 2026ticketDashboard not refreshed after overnight sync
- 22 Jul 2026email threadRefresh issue today and what we're doing about it
- 21 Jul 2026ticketHow do I search across all of our recent placements?
- 13 Jul 2026ticketHow do I build a dashboard?
- 1 Jul 2026ticketGetting the best answers from the brain
- 16 Jun 2026email threadNotes from our check-in
- 15 Jun 2026callHollins Tarrant / BG-Demo – Check In
- 11 Jun 2026ticketCRM connector not syncing
- 1 Jun 2026ticketStale client information in queries
- 22 May 2026ticketClient data not refreshing
- 12 May 2026ticketCRM connector not syncing
- 12 May 2026callHollins Tarrant / BG-Demo – Check In
- 8 May 2026email threadQuick check-in this month?
- 7 May 2026callHollins Tarrant / BG-Demo – QBR
+1
- 29 Apr 2026email threadUsage review before the summer
- 27 Apr 2026ticketConnector configuration issues
- 21 Apr 2026callHollins Tarrant / BG-Demo – Onboarding
- 20 Apr 2026ticketPlacements connector timing out
- 20 Apr 2026email threadMonday's onboarding session
- 16 Apr 2026eventBG-Demo webinar
+39
- 14 Apr 2026ticketPlacements connector not syncing
- 14 Apr 2026email threadGetting more of the team started
- 8 Apr 2026ticketHubSpot connector sync timing out
- 2 Apr 2026ticketMissing placements and connector sync failures
- 26 Mar 2026callHollins Tarrant / BG-Demo – Onboarding
- 25 Mar 2026email threadToday's session
- 17 Mar 2026callHollins Tarrant / BG-Demo – Escalation
+1
- 12 Mar 2026email threadTickets and a catch-up call
- 11 Mar 2026ticketHubSpot connector still not syncing after permission changes
- 9 Mar 2026ticketHubSpot query permissions blocking sync
- 6 Mar 2026ticketHubSpot connector still failing to sync data
- 4 Mar 2026ticketHubSpot connector not syncing
- 6 Feb 2026callHollins Tarrant / BG-Demo – Check In
- 5 Jan 2026email threadPrice letter and the January renewal
- 5 Nov 2025email threadFollow-up from our quarterly review
- 4 Nov 2025callHollins Tarrant / BG-Demo – QBR
- 3 Nov 2025callHollins Tarrant / BG-Demo – Check In
- 30 Oct 2025email threadQuarterly review - finding a time
- 3 Oct 2025dealHollins Tarrant – Renewal
- 24 Sep 2025ticketHow often does the data refresh?
- 14 Aug 2025ticketHow do I search across all my data sources?
- 8 Aug 2025callHollins Tarrant / BG-Demo – Check In
- 5 Aug 2025email threadQuick check-in before the autumn
- 4 Jul 2025ticketHow do I save a search for future use?
- 9 Jun 2025callHollins Tarrant / BG-Demo – Check In
- 27 May 2025ticketHow to link contacts with their tickets
- 27 May 2025eventRevenue leaders roundtable
+40
- 7 May 2025email threadFollow-up from today's QBR
- 6 May 2025callHollins Tarrant / BG-Demo – QBR
- 28 Apr 2025email threadTime for a review call
- 14 Apr 2025ticketHow do I download a dashboard as PDF?
- 7 Apr 2025callHollins Tarrant / BG-Demo – Check In
- 28 Mar 2025email threadCatching up on the brain this month
- 4 Mar 2025ticketHow do I filter search results by date range?
- 14 Feb 2025ticketRenewal pricing inquiry
- 24 Jan 2025ticketConnector – Salesforce not syncing
- 29 Nov 2024callHollins Tarrant / BG-Demo – Renewal
+1
- 5 Nov 2024email threadFollow-up from our QBR call
- 4 Nov 2024callHollins Tarrant / BG-Demo – QBR
- 22 Oct 2024callHollins Tarrant / BG-Demo – Renewal
+2
- 16 Oct 2024email threadSupport follow-up on the connector issue
- 15 Oct 2024ticketData not refreshing overnight
- 4 Oct 2024dealHollins Tarrant – Renewal
- 3 Oct 2024callHollins Tarrant / BG-Demo – Check In
- 23 Aug 2024ticketSearch queries returning slower than expected
- 20 Aug 2024ticketFeatures – CRM data refresh
- 8 Aug 2024callHollins Tarrant / BG-Demo – Check In
- 5 Aug 2024email threadCheck-in call this month
- 17 Jul 2024ticketCan I export the results?
- 12 Jun 2024callHollins Tarrant / BG-Demo – Check In
- 5 Jun 2024email threadCatching up
- 7 May 2024callHollins Tarrant / BG-Demo – QBR
- 1 May 2024email threadReview call for Hollins Tarrant
- 12 Apr 2024callHollins Tarrant / BG-Demo – Check In
- 4 Apr 2024email threadCheck-in call
- 29 Feb 2024ticketSalesforce connector not syncing
- 19 Feb 2024ticketHow do I save a search?
- 26 Jan 2024callHollins Tarrant / BG-Demo – Onboarding
- 15 Jan 2024email threadFollow-up: kickoff and what we need from you
+1
- 12 Jan 2024callHollins Tarrant / BG-Demo – Kickoff
+1
- 8 Jan 2024email threadKickoff scheduling for Hollins Tarrant
- 10 Nov 2023email threadFollow-up: proposal for Hollins Tarrant
- 9 Nov 2023callHollins Tarrant / BG-Demo – Proposal
- 23 Oct 2023email threadThanks for the demo – next steps for Hollins Tarrant
+2
- 23 Oct 2023callHollins Tarrant / BG-Demo – Demo
+2
- 17 Oct 2023email threadDemo of the brain
- 3 Oct 2023callHollins Tarrant / BG-Demo – Discovery
- 15 Sep 2023dealHollins Tarrant – New