Who they are
Insight
As at Fri 9 Oct 2026Sanne Bakker is Veldmaat's Data Engineer and platform admin. She logs every late 07:00 refresh and raises most tickets. She is a champion for the product's value, but freshness is her test, and the account's renewal is tied to it.
Role: Data Engineer in Amsterdam, CRM role admin, with a platform user created 5 Jan 2026. She appears in thirteen calls, four threads and nineteen tickets, and holds no deals.
Influence: she is the hands-on technical owner and reports to Joost Verbeek, who decides on renewal. She fixed her own connector credentials and permissions promptly. She asked that each account manager see only their own merchants.
Watch: she keeps a timestamped log of late refreshes and counted the eleventh breach on 1 Oct 2026. Ewan Pryce found a root cause on the Exact Online join query. She also asked about uptime credits and the thread shows no answer. The contract ends on 4 Jan 2027.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Veldmaat Payments | Data Engineer | admin | sanne.bakker@veldmaat.example |
Activity
- Upcoming
- 19 Nov 2026upcoming eventBG-Demo webinar
+41
- Held
- 1 Oct 2026ticketRefresh not complete at 07:00
- 22 Sep 2026callVeldmaat Payments / BG-Demo – QBR
- 4 Sep 2026ticketDaily refresh late again
- 20 Aug 2026ticketRefresh running late every day
- 28 Jul 2026callVeldmaat Payments / BG-Demo – Escalation
+2
- 27 Jul 2026ticketSLA terms clarification – Growth vs Enterprise
- 23 Jul 2026ticketData sync incomplete after backfill
- 22 Jul 2026ticketRefresh failed again – second day
- 21 Jul 2026ticketP1: Refresh pipeline stalled
- 6 Jul 2026ticketDaily refresh running behind
- 29 Jun 2026ticketRefresh not complete by 07:00
- 19 Jun 2026ticketRefresh not complete at 07:00
- 1 Jun 2026ticketRefresh not complete at 07:00
- 29 May 2026callVeldmaat Payments / BG-Demo – QBR
- 18 May 2026ticketDaily refresh not complete by 07:00
- 1 May 2026ticketRefresh not complete at 07:00 Amsterdam
- 7 Apr 2026callVeldmaat Payments / BG-Demo – Check In
+1
- 30 Mar 2026ticketAccounting system connector not yet working
- 16 Mar 2026ticketAccounting system connector not yet working
- 3 Mar 2026ticketExact Online connector not syncing
- 19 Feb 2026callVeldmaat Payments / BG-Demo – Onboarding
- 17 Feb 2026ticketAccounting system connector not yet working
- 17 Feb 2026email threadOnboarding follow-up and new session time
- 12 Feb 2026callVeldmaat Payments / BG-Demo – Onboarding
- 10 Feb 2026email threadOnboarding session: finding a time
- 6 Feb 2026callVeldmaat Payments / BG-Demo – Onboarding
- 4 Feb 2026ticketAccounting system connector not yet working
- 2 Feb 2026email threadScheduling the onboarding session
- 2 Feb 2026callVeldmaat Payments / BG-Demo – Onboarding
- 26 Jan 2026callVeldmaat Payments / BG-Demo – Onboarding
- 22 Jan 2026ticketAccounting system connector not yet working
- 22 Jan 2026callVeldmaat Payments / BG-Demo – Onboarding
- 12 Jan 2026callVeldmaat Payments / BG-Demo – Kickoff
+1
- 27 Oct 2025callVeldmaat Payments / BG-Demo – Demo
+2
- 20 Oct 2025email threadDemo follow-up and next steps
+1
- 17 Oct 2025callVeldmaat Payments / BG-Demo – Demo
+1