Aisha Rahman
Person
Brackwell Freight Ltd · admin
Aisha Rahman is Brackwell's Operations Analyst and now sole admin, the heaviest user and a key-person dependency since Liam Doherty left. She shapes day-to-day adoption but not the contract, which Gareth Whitlam decides.
Who they are
Insight
As at Fri 9 Oct 2026Aisha Rahman is Brackwell's Operations Analyst and now sole admin, the heaviest user and a key-person dependency since Liam Doherty left. She shapes day-to-day adoption but not the contract, which Gareth Whitlam decides.
Role: Operations Analyst in Manchester, platform admin since 5 Dec 2023. She runs the Tuesday operations review and raised most tickets. Liam handed her the admin role on 5 Jun 2026.
Influence: she is a champion and the daily expert, not the signatory. Gareth, the Finance Director, decides the renewal. On 1 Oct 2026 she said she cannot speak for him on the contract and is unsure how much usage he has seen. Her share of questions is 6% over the last 90 days.
Watch: she is cautious about admin settings and uneasy carrying the role alone. Her Tuesday review work is the best value story for Gareth. The 13 Oct 2026 renewal call is after the as-of date of 9 Oct 2026, so the evidence does not show its outcome.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brackwell Freight Ltd | Operations Analyst | admin | aisha.rahman@brackwellfreight.example |
Activity
- Upcoming
- 13 Oct 2026upcoming callBrackwell Freight Ltd / BG-Demo – Renewal
+1 - Held
- 1 Oct 2026email threadFollow-up from our QBR conversation
- 30 Sep 2026callBrackwell Freight Ltd / BG-Demo – QBR
- 23 Sep 2026ticketHow to set up dashboards for the depot teams
- 22 Jul 2026ticketNightly refresh not completing
- 21 Jul 2026ticketNightly refresh not completing
- 30 Jun 2026callBrackwell Freight Ltd / BG-Demo – Check In
- 25 Jun 2026email threadNotes and next steps after the quarterly review
- 24 Jun 2026callBrackwell Freight Ltd / BG-Demo – QBR
- 11 Jun 2026eventBG-Demo Customer Day London
+116 - 5 Jun 2026email threadHandover of the brain admin role
- 25 May 2026email threadInvitation: BG-Demo Customer Day London
- 2 Apr 2026email threadQBR follow-up and next steps
- 1 Apr 2026callBrackwell Freight Ltd / BG-Demo – QBR
- 5 Jan 2026email threadFollowing up on the QBR
- 2 Jan 2026callBrackwell Freight Ltd / BG-Demo – QBR
- 17 Nov 2025ticketSome accounts missing from search results
- 13 Nov 2025ticketHow do I set up a dashboard with a location filter?
- 11 Nov 2025ticketSalesforce connector not syncing
- 7 Jul 2025email threadFollow-up from the QBR
+1 - 4 Jul 2025callBrackwell Freight Ltd / BG-Demo – QBR+1
- 20 Jun 2025ticketHow do I create a dashboard for our account managers?
- 10 Jun 2025ticketCalls connector stopped syncing
- 10 Apr 2025ticketData refresh delay on Tuesday operations review
- 28 Feb 2025ticketSearch and dashboard pages loading slowly
- 3 Jan 2025email threadBrackwell QBR follow-up and next steps
- 2 Jan 2025callBrackwell Freight Ltd / BG-Demo – QBR
- 17 Dec 2024ticketHow to set up a custom dashboard
- 10 Dec 2024ticketData showing several days out of date
- 23 Oct 2024ticketAccount totals not updating correctly
- 1 Jul 2024email threadFollowing up on our review: usage and next steps+1
- 28 Jun 2024callBrackwell Freight Ltd / BG-Demo – QBR+1
- 13 Feb 2024ticketHow to add users to the brain
- 15 Jan 2024callBrackwell Freight Ltd / BG-Demo – Training
- 11 Jan 2024callBrackwell Freight Ltd / BG-Demo – Training
- 27 Dec 2023callBrackwell Freight Ltd / BG-Demo – Onboarding
- 21 Dec 2023email threadOnboarding schedule for the brain at Brackwell
- 20 Dec 2023callBrackwell Freight Ltd / BG-Demo – Onboarding
- 18 Dec 2023email threadOnboarding: booking the connector working session
- 13 Dec 2023callBrackwell Freight Ltd / BG-Demo – Onboarding
- 7 Dec 2023email threadBrackwell kickoff: what we agreed and what I need next+1
- 6 Dec 2023email threadOnboarding session: getting a date in the diary
- 6 Dec 2023callBrackwell Freight Ltd / BG-Demo – Kickoff+1
- 10 Oct 2023email threadFollow-up: demo on your own data
+2 - 6 Oct 2023callBrackwell Freight Ltd / BG-Demo – Demo+2