Gareth Whitlam
Person
Brackwell Freight Ltd · Economic buyer
Finance Director at Brackwell Freight Ltd since April 2026 and the budget holder for the Growth renewal. He has repeatedly challenged the £44k price against low usage and will not accept an increase without a line-by-line reason.
Who they are
Insight
As at Fri 9 Oct 2026Finance Director at Brackwell Freight Ltd since April 2026 and the budget holder for the Growth renewal. He has repeatedly challenged the £44k price against low usage and will not accept an increase without a line-by-line reason.
Role: Finance Director and CRM economic buyer in Manchester. His platform user was created on 13 Apr 2026, and he inherited the contract rather than choosing it. He is not an admin.
Influence: He decides the renewal. In calls and threads from 23 Jun 2026 to 30 Sep 2026 he asks what the £44k buys, wants usage by person first, and says he was asked to cut software spend. He asked about a smaller tier.
Watch: The term ends on 30 Nov 2026 and renewal is 1 Dec 2026. A renewal call is booked for 12 Oct 2026, so no outcome is known. He says he will say so if the numbers show value, and he accepts that a clear no is a legitimate outcome.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brackwell Freight Ltd | Finance Director | Economic buyer | gareth.whitlam@brackwellfreight.example |
Activity
- Upcoming
- 12 Oct 2026upcoming callBrackwell Freight Ltd / BG-Demo – Renewal
+1 - 13 Oct 2026upcoming callBrackwell Freight Ltd / BG-Demo – Renewal
+1 - 5 Nov 2026upcoming callBrackwell Freight Ltd / BG-Demo – Check In
- Held
- 1 Oct 2026email threadFollow-up from our QBR conversation
- 30 Sep 2026callBrackwell Freight Ltd / BG-Demo – QBR
- 24 Sep 2026email threadBrackwell QBR: when suits?
- 17 Sep 2026email threadUsage report for Brackwell
- 8 Sep 2026callBrackwell Freight Ltd / BG-Demo – Renewal+1
- 2 Sep 2026email threadBrackwell renewal: finding a time to talk
- 2 Sep 2026email threadYour Growth renewal notice
- 2 Sep 2026email threadRenewal: justification and usage report
- 2 Sep 2026dealBrackwell Freight Ltd – Renewal
- 26 Aug 2026callBrackwell Freight Ltd / BG-Demo – Check In
- 24 Aug 2026email threadTime for a check-in before the renewal
- 24 Jul 2026email threadWhat we are paying for
- 24 Jul 2026callBrackwell Freight Ltd / BG-Demo – Check In
- 22 Jul 2026email threadRefresh issue affecting your brain today
- 20 Jul 2026email threadBrackwell check-in: finding a time
- 30 Jun 2026callBrackwell Freight Ltd / BG-Demo – Check In
- 25 Jun 2026email threadNotes and next steps after the quarterly review
- 24 Jun 2026callBrackwell Freight Ltd / BG-Demo – QBR
- 23 Jun 2026email threadQuick check-in before the review
- 19 Jun 2026email threadArranging your quarterly review for the brain