Coniston Lodge Hotels

Demo: On 8 Apr 2026 Hannah Lowe demoed the brain on Coniston Lodge Hotels' Salesforce and transaction data across eight hotels. Sophie Ling covered Starter limits and a four-week implementation.

Customer view: Robyn said the brain looked much better than today's manual exports and emailing. She also asked why spring is weaker, which needs pricing or market data not yet connected.

Commercial: Imelda said she would check with Charles and get back to Sophie. Charles was not on the call and his role is not shown.

Watch: Robyn wants revenue per room and occupancy, so connector demand may outgrow Starter's four. The read judges that two teams asking for different metrics may suit Growth.

Open at the end: Sophie is to send Imelda a demo summary and the Starter order form, and Imelda is to review it with Charles. The evidence does not show a decision, a signed order form or any later contact in the period.

Outreach: On 14 Feb 2026 Alice Brewer invited Robyn Tyson, Revenue Manager, to BG-Demo's stand at the Data Leaders Conference in Manchester on 11 Mar 2026. The thread holds no customer response, so interest is not shown.

Discovery: On 3 Mar 2026 Sophie Ling ran a discovery call with Imelda Postlethwaite and Charles Braithwaite. Imelda said guest information is spread across the reservation system, email, feedback forms and the hotel chat system.

Customer view: Charles asked what problem the brain solves for them, so the value case is not yet made. The read records the call as positive, with the quote "This sounds really useful."

Commercial: Sophie positioned Starter and gave a verbal quote of twenty-two thousand annually and twenty-eight thousand in year one including implementation. That is not a proposal or an order form.

Open at the end: Sophie was to send demo dates for the following week and run the demo on the hotel's own bookings and emails. The evidence does not show whether the demo was held, whether a proposal followed, or whether Robyn replied to the invitation.