Ravel-Delmotte Logistique

News: European Freight News reported on 15 Apr 2026 that Ravel-Delmotte Logistique plans to add capacity and operations on its routes between northern France, Belgium and the UK.

Cause: the item attributes the plans to growing demand for cross-border freight. It gives no figures.

Reading: the read judges the news a medium-significance upsell signal. Growth may bring more teams or users, but the item does not say so.

Next step: the read suggests asking the customer at the next call whether the expansion adds teams or systems that should be connected.

Open at the end: whether the expansion adds teams, users or connectors is not shown. This is the only read in the quarter, so no calls, emails or tickets are summarised here.

Discovery: On 30 Apr 2025 Priya Raman spoke with Camille Lefebvre and Olivier Delmotte about manual data pulling and numbers that differ between dispatch and Salesforce. Priya quoted Growth at £56k for year one, including £12k implementation, and Camille said it felt fair.

Demo: On 22 May 2025 Anya Petrova showed cross-system questions, the dashboard builder and chat on similar data. Camille called it "quite impressive", did not commit, and will talk to Olivier first; Sophie Ling promised a proposal the same day.

Proposal: On 9 Jun 2025 Olivier checked whether £56k was year one only, and Sophie said renewal is at £44k. Sophie also said the price is locked on the order form, with a possible later increase on notice, and that a slip on the eight weeks would earn a service credit.

Open at the end: The order form and security questionnaire were still to be sent, and Olivier was to take the security questions to IT. Kick-off was aimed for early July. These were sales statements; the executed order form is what binds terms. The evidence does not show a budget holder or a rival.