Ravel-Delmotte Logistique

All three Ravel-Delmotte Logistique documents were read and none is executed: two Growth tier proposals from June 2025 and a security questionnaire from 28 May 2025. Contracted price and terms cannot be confirmed from these documents.

Executed: no document for Ravel-Delmotte Logistique has a stored status of executed, so contracted price, term, billing and service levels cannot be stated. All three documents held were read.

Open items: the draft proposal of 4 Jun 2025 from Priya Raman offers the Growth tier at £44k for the year 1 subscription plus £12k implementation, £56k total first year. The proposal of 9 Jun 2025, stored as final, repeats those figures and asks the customer to confirm before an order form is sent.

Open items: the 9 Jun 2025 proposal lists ten systems against the Growth limit of 8 integrations, a possible scope dispute. The 4 Jun 2025 draft prices year 2 at £44k per annum subject to review, so no later price is fixed.

Contradictions: the 4 Jun 2025 draft states 99.5% availability and a P1 response of 1 business hour. The 9 Jun 2025 proposal states no availability, P1 response or service credit terms, so a customer relying on the draft could expect service levels the later proposal does not mention.

Commitments: none can be recorded, because no executed document exists. The security questionnaire of 28 May 2025 gives answers such as EU-region Snowflake hosting and notice of material incidents within one business day, but these are statements, not contract terms.

Gaps: the documents do not show whether the customer accepted either proposal, any signature, a go-live date or an order form. The questionnaire names no respondent and is over a year old, so whether its answers are still current is unconfirmed.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026