B-Viz
Lanyon Grey Software logo

Lanyon Grey Software

Lost£0
made from

AI facts

As at Fri 9 Oct 2026

Lanyon Grey Software is an Oxford B2B software prospect with no order form, no invoices and £0 ARR. Its only deal, a new Starter deal at £26k with an annual value of £20k, was created on 24 Apr 2024 and closed lost on 11 Jul 2024 for no decision. There is no tenant, no usage and no ticket on record. The last interaction was a 5 Mar 2025 conference invite to Saira Khalid that drew no reply.

Read from 2 calls · 3 email threads · 1 deals · 3 people, newest 5 Mar 25

AImade from

Profile

Updated 9 Oct 26
  • IndustryB2B softwareSource: CRM company record
  • Websitelanyongrey.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityOxfordSource: CRM company record
  • Size140 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
  • StateLostSource: AI assessment · As at Fri 9 Oct 2026 · written 21 Oct 2026
CRMmade from

AI opinion

As at Fri 9 Oct 2026

Lost, because the only deal closed with no decision and no customer reply is on record after 2024. The deal owner, Priya Raman, has left BG-Demo. One opportunity: Tom Ashdown could reopen with Saira Khalid around the support dashboard use case.

SignalsFinance readQ2 2024 digestQ1 2025 digestEdward GreyJack Treloar

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Key facts

Updated 9 Oct 26
  • Last contact5 Mar 2025Email: Data leaders conference, Manchester · 583 days before 9 Oct 2026
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Tom Ashdown emails Saira Khalid to reopen the conversation around Jack Treloar's ticket-to-health support use case and asks for a call to retest interest in a Starter subscription. Re engage
Who
Tom Ashdown Tom Ashdown
When
This week by 9 Oct 2026
Why
Tom Ashdown should reopen contact with Saira Khalid around Jack Treloar's ticket-to-health support use case. The only deal closed lost on 11 Jul 2024 for no decision, the deal owner has left, and there has been no customer reply since the 5 Mar 2025 invite.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

The story

As at Fri 9 Oct 2026
Lost

Lost: Lanyon Grey Software's only deal, a new Starter deal at £26k, closed lost on 11 Jul 2024 for no decision. The deal owner has left, and there has been no reply since a 5 Mar 2025 invite. Tom Ashdown should reopen contact with Saira Khalid.

Lost: Lanyon Grey Software has no order form, no invoices and £0 ARR. Its only deal, a new Starter deal at £26k with an annual value of £20k, closed lost on 11 Jul 2024 for no decision.

There is no tenant, no usage and no ticket on record. Priya Raman, who ran discovery and owned the deal, left BG-Demo on 28 Aug 2026, and Tom Ashdown, the CRM owner, has no recorded calls or threads.

Edward Grey, the Chief Executive, wanted draft terms first. No reply is on record since a 5 Mar 2025 conference invite to Saira Khalid, so current interest is not shown.

Tom should email Saira by 9 Oct 2026 to reopen around Jack Treloar's ticket-to-health support use case. Hannah Lowe should brief him first, and he should carry draft Starter terms at the v2 list.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

ARR journey

No ARR history: no order forms or invoices for this organisation.

Accountingmade from

Finance read

As at Fri 9 Oct 2026

Prospect, one lost deal, owner left

Standing No invoices

Lanyon Grey Software has no ARR and no invoices. Its one new Starter deal closed lost on 11 Jul 2024 at £26k with no decision. The deal owner is not an active employee in HR.

  • No ARR and no invoices
  • Only deal closed lost with no decision
  • Deal owner is not active in HR
The analysis

Recurring revenue: no order form has started, so there is no ARR. The CRM shows £0 over one record, matching the invoiced run rate and the order-form ARR.

Next commitment: none. No renewal or open deal is on record.

Billing: there are no invoices, so nothing is overdue or disputed.

Deals: the new Starter deal was created on 24 Apr 2024 and closed lost on 11 Jul 2024. Its amount is £26k and its annual value £20k. The lost reason is no decision. The owner, Priya Raman, is not an active employee in HR, so the record has no active owner.

Lanyon Grey Software – NewARR by monthCRM reconciliation

Made from 1 deal · 2 fact tables

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

History by quarter

As at Fri 9 Oct 2026

Each earlier quarter in one AI digest of its calls, email threads, tickets and news, newest first; from 1 Jul 2026 the assessment reads every one of them itself.

  1. Q1 2025

    Q1 2025: one conference invite, no reply

    One read in the period: a 5 Mar 2025 email inviting Saira Khalid to BG-Demo's stand at a Manchester data leaders conference. The thread holds no customer response and no follow-up.

    The analysis

    Single read: the period holds one email thread, dated 5 Mar 2025, titled Data leaders conference, Manchester. It is a logistical event invite and nothing more.

    Invite: Sofia Marchetti invited Saira Khalid, Head of Customer Success at Lanyon Grey Software, to meet BG-Demo and other customers at the conference on Wed 12 Mar 2025.

    Customer view: the thread contains no reply, so interest is not shown either way. The read records no risks, no opportunities and a neutral sentiment.

    Open at the end: no follow-up action is recorded. The evidence does not show whether Saira attended, and no calls, tickets or news items from the period were read.

    Data leaders conference, Manchester

    Made from 1 email thread

    AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

  2. Q2 2024

    Q2 2024: Starter discovery and demo, no decision

    Four reads: discovery on 20 May 2024, a follow-up thread, demo scheduling and a demo on 19 Jun 2024. Starter was recommended at £6,000 implementation and £20k a year. Saira Khalid needs Edward Grey's agreement; no decision at quarter end.

    The analysis

    Discovery: on 20 May 2024 Priya Raman ran discovery with Saira Khalid and Edward Grey. They described slow manual data pulls across Salesforce, Zendesk and Microsoft 365.

    Pricing: Priya recommended Starter at £6,000 implementation and £20k a year, tied to signing by mid-July for a mid-August go-live. Edward gave no reaction to the price on the call.

    Follow-up: in the 20 May 2024 email thread Edward said he was keen but wanted draft terms first. He replied "Works for us" to the sign-off timing, and Priya was to send the order form template.

    Demo scheduling: on 17 Jun 2024 Priya asked for a demo slot on Thursday afternoon. Saira proposed Friday morning; the thread does not show confirmation.

    Demo: on 19 Jun 2024 Hannah Lowe demoed the product to Saira and Jack Treloar. Edward was not on the call. Jack saw a ticket-to-customer-health use case, and Starter limits were explained: fifteen users soft, four connectors hard, three in use.

    Open at the end: Saira said she would discuss with Edward and get back to Priya. No order form decision was made. Priya was to send the demo summary, order form and master service agreement, and the mid-July signing date depended on a reply. Adding an accounting system later would be an upgrade conversation.

    Lanyon Grey Software / BG-Demo – DiscoveryFollow-up from our discovery callGetting your demo scheduledLanyon Grey Software / BG-Demo – Demo

    Made from 2 calls · 2 email threads

    AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

Platform usage

No platform usage: this organisation has no tenant in product analytics.

Usagemade from

Documents

No documents in the document store for this subject.

Documentsmade from

Open deals

No open deals.

CRMmade from

Open tickets

No open tickets.

Helpdeskmade from

Activity

  • 21 May 2026eventBG-Demo webinar Alice Brewer, Gemma Holt, Moira Sinclair, Ravi Atherton, Toby Underwood, Tasha Merriweather, Linnéa Holmberg, Saira Khalid, Brianna Ocampo, Emma Croft, Fleur Jansen, Helen Varley, Sunita Bains, Christina Möller, Ffion Rees, Luke Oakes, William Coultas, Kevin Kershaw, Mervyn Hales, Laurent Brisset, Philip Nuttall, Lauren Bickerstaff, Sarah Dodds, Kevin Doucette, Bart Huisman, Matthias Gruber, Lorna Cairns, Bas Vermeulen, Danielle Novotny, Glenn Wojcik, Melanie Scaife, Sheila Duffield, Brendan Moran, Ilse Kuipers, Jens Krause, Darnell Whitaker, Vikram Menon, Jess Mitchell, Alexa Fraser, Joe Mallinson, Gavin Rudd, Bas Kuijpers, Joost van der Linden, Raymond Tsai, Kevin Dussault, Heather Bauman, Sue DitchfieldAlice BrewerGemma HoltMoira Sinclair+44
  • 20 Nov 2025eventBG-Demo webinar Alice Brewer, Harriet Gale, Lorna Wishart, Koen Janssens, Edward Grey, Mark Ellwood, Shona Baird, Morven Tait, Matthew Grice, Cerys Llewellyn, Emma Haworth, Susan Tweddle, Clodagh Fitzgerald, Nathan Booth, Aaron Graham, Julian Gatcombe, Jacqueline Sutcliffe, Amanda Holt, Willem Arts, Wayne Entwistle, Dale Pickles, Niamh Fahy, Marloes Hendriks, Toby Westwood, Callum Rix, Ellie Marchant, Jenny Trethewey, Kayleigh Pounder, Gráinne Lynch, Hugo Fawcett, Ida Mortensen, Raj Bhogal, Faye Lund, Anders Holm, Brodie Kennedy, Luke Kershaw, Fiona Ibbotson, Fiona Fairclough, Bernadette Lowry, Desmond Oyelaran, Philip Annear, Priscilla Bowen, Liam Corner, Florian BeckerAlice BrewerHarriet GaleLorna Wishart+41
  • 12 Mar 2025eventData leaders conference (BG-Demo stand) Sofia Marchetti, Nate Feldman, Saira Khalid, Shaun Godley, Elliot Kirkby, Fergal Desmond, Alan Rennie, Lee Garside, Karen Midgley, Markus Krause, Dan Firth, Sam Nuttall, Anjali Desai, Kirsteen Boyd, Trevor MayhewSofia MarchettiNate FeldmanSaira Khalid+12
  • 5 Mar 2025email threadData leaders conference, Manchester Sofia Marchetti, Saira KhalidLanyon Grey Software logoSofia MarchettiSaira Khalid
  • 19 Jun 2024callLanyon Grey Software / BG-Demo – Demo Priya Raman, Hannah Lowe, Saira Khalid, Jack TreloarLanyon Grey Software logoPriya RamanHannah LoweSaira Khalid+1
  • 17 Jun 2024email threadGetting your demo scheduled Priya Raman, Saira KhalidLanyon Grey Software logoPriya RamanSaira Khalid
  • 20 May 2024email threadFollow-up from our discovery call Priya Raman, Saira Khalid, Edward GreyLanyon Grey Software logoPriya RamanSaira KhalidEdward Grey
  • 20 May 2024callLanyon Grey Software / BG-Demo – Discovery Priya Raman, Saira Khalid, Edward GreyLanyon Grey Software logoPriya RamanSaira KhalidEdward Grey
  • 24 Apr 2024dealLanyon Grey Software – New Priya Raman, Saira KhalidLanyon Grey Software logoPriya RamanSaira Khalid
CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds
  • Columns, left to right: Source rows, Raw things, AI summaries, People, Organisation, Organisation AI, Narratives, Pages

Lanyon Grey Software's pages are written from 3 organisation-level AI texts (assessment / next steps), 2 period digests and 1 narrative-level AI text, which in turn draw on 5 AI summaries of 6 raw things (calls, tickets, emails, news), 1 usage read, 1 finance read, 3 people (3 with an AI write-up) and 3 staff (0 with an AI write-up), shown on 3 pages. 2 AI records in this trail are not written yet.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Events · Email
made from

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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