Ashlowe Medical Group

Three documents held for Ashlowe Medical Group, all read: a security questionnaire and two Growth tier proposals at £44k a year plus £12k implementation. None is executed, so no price or terms are contracted, and the two proposals differ on implementation length.

Executed: none of the three documents is executed. No price, term, billing or service level is contracted on paper BG-Demo holds.

Open items: the draft proposal of 29 Aug 2025 by Lewis Kerr is headed "Draft, for discussion". It offers the Growth tier at £44k Year 1 subscription and £12k implementation, £56k total excluding VAT.

The proposal of 3 Sep 2025, also by Lewis Kerr, has the same prices and states a 99.5% availability SLA with 4-hour first response. Its stored status is final, but it is still a proposal and not a contract.

The security questionnaire of 19 Aug 2025, prepared by Hannah Lowe, states that the nightly refresh completes by 07:00 each business day and that incidents are notified within 4 business hours. It offers SAML/SSO on request without naming a tier.

Contradictions: the 29 Aug 2025 draft gives an 8 week implementation. The 3 Sep 2025 proposal gives four weeks.

The 3 Sep 2025 proposal also has an internal mismatch: a four-week implementation against an aim to go live within six weeks of signature.

Its 4-hour first response is the standard Starter level, not the Growth level of one business hour. The draft states no support response figure.

Commitments: there are no live commitments, because nothing is executed. The 3 Sep 2025 proposal offers automatic renewal unless either party gives 90 days' notice, priced per the then-current price list. That would bind only if an order form carries it.

Gaps: the documents do not show a signed order form or MSA, a start date, connector go-live dates or a renewal date. Whether Ashlowe Medical Group contracted at all, and on which terms, cannot be settled from these documents.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026