Kestle Bay Hotels

BG-Demo holds two Starter tier proposals for Kestle Bay Hotels, a draft of 9 Oct 2024 and a final of 14 Oct 2024. Both quote £20k a year and £6,000 implementation. Neither is an executed order form, so no contracted price or terms are on file.

Executed: no document for Kestle Bay Hotels has a stored status of executed, so there are no contracted price, term, billing or service levels on file. Both documents held were read, so this covers everything BG-Demo stores for the organisation.

Open items: the draft proposal of 9 Oct 2024, written by Tom Ashdown as Account Executive, quotes £6,000 implementation and a £20k annual subscription, £26k in total, all marked as draft pricing. The final proposal of 14 Oct 2024 quotes the same figures and ends by asking the customer to proceed to the order form.

Scope in both: the Starter tier for one team, up to 15 users and four connectors, a four-week implementation and a twelve-month term from go-live.

Contradictions: the two proposals agree on price, scope, implementation length and term. The final adds a 90-day renewal notice period and states the subscription from Year 2 at £20k a year, invoiced in advance. The draft says neither, which is a gap and not a conflict.

Commitments: none are live from executed paper. The proposal terms bind neither party until an order form is signed.

Gaps: there is no order form, signatory, signing date, go-live date, renewal date, payment terms, availability level, P1 response time or connector delivery date. These documents do not show whether Kestle Bay Hotels signed, so they cannot confirm that it is a customer.

Next step: finance and the account lead should find the executed order form, or confirm there is none, before quoting any figure from these proposals.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026