Proposal follow-up

Email thread

Sophie Ling sent the Growth proposal at £56k and asked for a decision before 15 Aug 2025. Suresh Pillai, the CFO, replied with two written questions on user changes and the implementation fee.

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What was said

What this says

As at Fri 9 Oct 2026

Sophie Ling sent the Growth proposal at £56k and asked for a decision before 15 Aug 2025. Suresh Pillai, the CFO, replied with two written questions on user changes and the implementation fee.

Ask: Sophie wanted a decision date. Suresh did not give one and asked for written answers on changing user numbers in the first term and whether the implementation fee sits inside the £56k.

Customer view: Suresh is reviewing with his team and is focused on cost clarity and flexibility. The reply is neutral in tone, with no objection to the price yet.

Next: BG-Demo needs to answer both questions in writing. The thread shows no reply from Sophie.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2025-07-17

Last message2025-07-21

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Messages

Sophie Ling 17 Jul 2025 12:13
to Hui Min Tan, Suresh Pillai
Hi Hui Min, Suresh, Thanks for your time on the call. As discussed, I've put together the proposal for the Growth tier, with a total of £56,000. Suresh, I know the number needs to make sense for finance, so I've kept the costs clear. Could we agree a decision date? I'd like an answer before 15 Aug 2025. Best, Sophie
Suresh Pillai 21 Jul 2025 13:41
to Sophie Ling
Sophie, Thank you. I will review the proposal with our team this week. I have two questions: what happens if we need to change the number of users during the first term, and is the implementation fee included in the £56,000? Please answer both in writing. Regards, Suresh Pillai Chief Financial Officer

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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
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The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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