What was said
What this says
As at Fri 9 Oct 2026After the discovery call, Sophie Ling proposed a demo and a £56k proposal with a decision targeted for 22 Jan 2026. Terence Bradley asked for a written split between implementation and subscription before going further.
Ask: Terence wants to know whether the £56k is the one-off implementation, the annual subscription, or both, and needs a clear split in writing.
Customer view: Terence is the finance gatekeeper and names Jackie as the day-to-day user. He is cautious on price rather than negative, and has not yet agreed to a demo.
Next: Sophie needs to send the split, and Jackie has not yet answered which questions the team would ask first. The proposal is an open item, not contracted.
The thread
Updated 9 Oct 26Messages
- Sophie Ling 3 Dec 2025 11:34Hi Jackie and Terence, Thanks for the discovery call. It was helpful to hear how your seven garden centres handle stock and sales reporting today. Next I'd suggest a demo on your own data, so you can see B-Viz answer the questions that matter to you. Jackie, which two or three questions would the team ask first? Terence, I've put the proposal at £56,000, with a decision targeted for 22 Jan 2026. Best, Sophie
- Terence Bradley 8 Dec 2025 14:22Sophie, Thanks. Jackie is copied in as she will be the one using it day to day. Before we go further I need to know what the £56,000 covers. Is that the one-off implementation, the annual subscription, or both? I need a clear split in writing before I can take it forward. Thanks, Terence