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Discovery session for Growth

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Cottingley Software logo Cottingley Software · sales

Tom Ashdown and Holly Garside agreed to a discovery session for Growth, starting with the renewal list and usage. Holly asked for times the following week.

What was said

What this says

As at Fri 9 Oct 2026

Tom Ashdown and Holly Garside agreed to a discovery session for Growth, starting with the renewal list and usage. Holly asked for times the following week.

Ask: Tom proposed lining up renewals and tickets against usage. He held back setup details for now.

Customer view: Holly agreed to start with the renewal list and bring team usage. She noted she has used a similar tool before, so she knows what she is looking for.

Next: Tom owes her a few times.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages2
First message2026-07-16
Last message2026-07-16

Messages

  1. Tom Ashdown
    Tom Ashdown 16 Jul 2026 12:41
    to Holly Garside
    Hi Holly, Great to speak today. Let's get something in the diary for a discovery session with your team. I'd like to start with the renewals and the tickets, and see how they line up against usage, if that's useful. Leave the setup details with me for now, and I'll send a short agenda once I've checked a couple of things at our end. Best, Tom
  2. Holly Garside
    Holly Garside 16 Jul 2026 15:37
    to Tom Ashdown
    Hi Tom, Thanks, that works for me. Let's start with the renewal list, and I'll bring usage for the team so we can see what it says. I've used a tool like this before, so I know what I'm looking for. Could you send a few times for next week? Thanks, Holly

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