What was said
What this says
As at Fri 9 Oct 2026Lynsey Bainbridge agreed to a demo on Bilsdale Housing's own data and will bring the repairs lead. She asked to aim for the following week. This is a sales step, not yet a commitment.
Ask: Sophie Ling proposed a demo showing customer and repairs records side by side, and suggested a repairs colleague join.
Customer view: Lynsey replied within minutes that it would be useful. She will check the repairs lead's diary and wants to aim for next week.
Next: a date and attendee list still need confirming.
The thread
Updated 9 Oct 26Typesales
Messages2
First message2026-09-16
Last message2026-09-16
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Messages
- Sophie Ling 16 Sep 2026 12:41Hi Lynsey, Thanks for your time today. As we discussed, the next step would be a demo on your own data, so your customer insight team can see how B-Viz reads your customer and repairs records side by side. Could you let me know which of your colleagues should join? I'd suggest someone from repairs as well, so the demo answers their questions too. Best, Sophie
- Lynsey Bainbridge 16 Sep 2026 12:51Hi Sophie, Yes, that would be useful. Our repairs lead will need to be there, so I'll check their diary. Could we aim for next week? Lynsey
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