Who they are
Insight
As at Fri 9 Oct 2026Lynsey Bainbridge is the CRM champion at Bilsdale Housing, a prospect with an open £62k Growth proposal. She is engaged and positive, but her director has yet to see the total and IT security questions remain open.
Role: Head of Customer Insight at Bilsdale Housing, recorded in the CRM as champion. She has been in the sales conversation since a webinar invitation on 28 Oct 2024, which drew no reply. Active engagement began with the discovery call on 20 Aug 2026.
Influence: She drives the evaluation: she scopes the Growth tier, brings in the repairs lead and relays IT and procurement needs. She does not sign alone, because her director wants to see the total first, and the evidence does not show who that director is.
Watch: Adoption is her main worry after earlier tools nobody opened. She asked for written terms on adding teams ("I don't want to be locked in"). The aim is an order form by the end of October, and the proposal is still an open item.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Bilsdale Housing | Head of Customer Insight | champion | lynsey.bainbridge@bilsdale.example |
Activity
- Upcoming
- 23 Oct 2026upcoming callBilsdale Housing / BG-Demo – Negotiation
+1
- Held
- 6 Oct 2026callBilsdale Housing / BG-Demo – Proposal
- 30 Sep 2026email threadProposal for Growth
- 22 Sep 2026callBilsdale Housing / BG-Demo – Demo
- 16 Sep 2026email threadDemo on your own data
- 14 Sep 2026callBilsdale Housing / BG-Demo – Demo
- 20 Aug 2026callBilsdale Housing / BG-Demo – Discovery
- 21 Jul 2026dealBilsdale Housing – New
- 21 Nov 2024eventBG-Demo webinar
+28
- 28 Oct 2024email threadBG-Demo webinar invitation