What was said
What this says
As at Fri 9 Oct 2026Callie Brennan asked Victoria Spence for written connector access, a named admin and a list of key questions before kickoff. Victoria replied that access details would follow by the end of the week and that the team is keen to get going.
Ask: Callie set three prerequisites for kickoff: written connector access, a named admin able to run the set up alone, and a short list of the questions the team most wants answered.
Customer view: Victoria called the request clear and said the lettings admin team would send access details by the end of the week. She did not name an admin or supply the questions in this reply.
Next: access details are due from the customer. The named admin and the question list remain open in this thread.
The thread
Updated 9 Oct 26Messages
- Callie Brennan 22 Mar 2024 16:07Hi Victoria, Thanks for the call today. Before we book the kickoff, here's what I need from your side: - connector access for the systems you want on B-Viz, in writing - a named admin who can run the set up alone once we've finished - a short list of the questions your team most wants answered That maps cleanly to the plan, and I'll share the setup note as soon as it's ready. Thanks, Callie
- Victoria Spence 25 Mar 2024 15:42Hi Callie, Thanks, that's clear. Someone from our lettings admin team will send the access details by the end of the week. We're keen to get going. Kind regards, Victoria