Next steps on the proposal
Email thread Moggill Creek Distributors · sales
Troy Henderson asked to start with the store accounts team and to go live before the new year. Lewis Kerr had not yet confirmed a go-live date and needed to check with the implementation team.
What was said
What this says
As at Fri 9 Oct 2026Troy Henderson asked to start with the store accounts team and to go live before the new year. Lewis Kerr had not yet confirmed a go-live date and needed to check with the implementation team.
Ask: Troy said to start with the store accounts team and keep the timeline tight. He wants B-Viz live before the new year.
Customer view: urgent and committed to a start point, but nothing is agreed in writing.
Next: Lewis must confirm the go-live date with implementation before putting it in the proposal. A Starter implementation is a 4 week fixed-fee project, so the date is a real risk.
The thread
Updated 9 Oct 26Messages
Lewis Kerr 18 Dec 2025 16:42Dear Troy, Thank you for talking it through today. The proposal will set out the subscription, the implementation and the VAT position in one place, so your finance team has everything before it reaches them. Could you confirm which team you want to start with, and the date you need B-Viz live by? I would rather plan that now than guess. Kind regards, Lewis
Troy Henderson 18 Dec 2025 18:26Lewis, Start with the store accounts team. We need it live before the new year, so please keep the timeline tight. Regards, Troy- Lewis Kerr 19 Dec 2025 17:50Troy, Understood. I'll send that over today for the store accounts team. I need to check the go-live date with our implementation team before I put it in writing. Kind regards, Lewis On 18 Dec 2025, at 18:26, Troy Henderson wrote: > Start with the store accounts team. We need it live before the new year, so please keep the timeline tight.