What was said
What this says
As at Fri 9 Oct 2026Marcus Bell opened the Growth renewal early. Finance Director Trevor Bulmer wants to keep Growth at the same level but needs the figures before taking it to the CFO. The CRM-style value quoted is £44k.
Ask: Marcus flagged a term end on 28 Feb 2026 and a renewal value of £44k on BG-Demo's records for Growth at 40 users. He offered to walk through usage.
Customer view: Trevor said it was "good to see the team using it more" and wants to keep Growth, but needs the figures properly in front of him before the CFO. He is not yet committed.
Next: Marcus passed the commercial side to Tom Ashdown, and the renewal is expected to close on 17 Feb 2026. The evidence does not show the order form or any price change discussion.
The thread
Updated 9 Oct 26Messages
- Marcus Bell 28 Nov 2025 15:22Hi Trevor, I am getting in touch early about the renewal, as your current term ends on 28 Feb 2026. Here is a quick summary: - Tier: Growth, for 40 users - Renewal value on our records: £44,000 - Commercial terms: Tom, who will be in touch I have pulled the usage picture too, and it looks encouraging. Would you like to book half an hour to go through it before the new year? Thanks, Marcus
- Trevor Bulmer 1 Dec 2025 12:47Marcus, Thanks for this. Good to see the team using it more. I would like to keep the Growth tier at the same level, but I need the figures properly in front of me before I take it to the CFO. Happy to talk in the new year. Tom can come along too. Trevor
- Marcus Bell 3 Dec 2025 14:10Trevor, Thanks for getting back to me. I have passed your note to Tom, who will be in touch on the order form and anything commercial. The renewal is expected to close on Tuesday 17 February 2026. Happy to jump on a call whenever suits you. Thanks, Marcus