What was said
What this says
As at Fri 9 Oct 2026Rachel Dunmore chased Commondale Care's Finance Manager for an unpaid invoice that fell due on 19 Mar 2025, asking for a PO number or remittance. There is no customer response in the thread.
Ask: on 9 Apr 2025 Rachel followed up invoice INV-247-0003, issued 17 Feb 2025, for £44k net, £8,800 VAT and £53k gross. An earlier reminder had gone unanswered.
Customer view: Janet Readman did not reply in the thread. It does not say why payment is late, so this may be a PO or process delay rather than a value concern.
Next: Janet is asked to confirm the PO number or send the remittance. Whether it was paid is not shown.
The thread
Updated 9 Oct 26Messages
- Rachel Dunmore 9 Apr 2025 10:31Janet, I'm following up on invoice INV-247-0003, issued on 17 Feb 2025 and due on 19 Mar 2025. Our records still show it as unpaid, and I haven't seen a remittance from you since our earlier reminder. Please find attached a copy for your records. The amounts are: - net £44,000 - VAT £8,800 - gross £52,800 Could you confirm the PO number so I can match it on our side? If payment has already gone out, please send the remittance and I'll check it against the ledger today. Kind regards, Rachel Dunmore Finance Manager