Your B-Viz demo: next steps
Email thread Commondale Care · sales
After the demo, Lynne Featherstone saw value for operations but needs to check details with her systems team and asked how fee invoices are kept separate per home. She would rather wait before a call with Kayleigh.
What was said
What this says
As at Fri 9 Oct 2026After the demo, Lynne Featherstone saw value for operations but needs to check details with her systems team and asked how fee invoices are kept separate per home. She would rather wait before a call with Kayleigh.
Ask: Lynne wants a short note on keeping fee invoices separate for each home. Tom agreed to send it by Friday, with Tobias Renwick available to explain.
Customer view: Positive on value but cautious. She wants a systems team check first and delays the session with Kayleigh until they have looked at the note.
Next: Send the note and offer Tobias for the security questions.
The thread
Updated 9 Oct 26Messages
Tom Ashdown 5 Dec 2023 11:53Hi Lynne, Thanks for your time on the call this morning. It was good to see family and commissioner contact, incidents and fee invoices side by side for a couple of homes. Tobias can talk through how it runs inside your own Snowflake account if your security team asks. Could we get a second session into the diary next week? The deal is recorded at £53,800 on our side, which I'll confirm before anything goes in writing. Best, Tom
Lynne Featherstone 6 Dec 2023 16:24Hello Tom, Thanks for sending this over. The demo was useful and I can see the value for the operations side. I need to check a few details with our systems team before we book anything else. I'd also like to understand how the fee invoices are kept separate for each home. Could you send over a short note on that? Kind regards, Lynne Lynne Featherstone Head of Care Operations, Commondale Care- Tom Ashdown 7 Dec 2023 08:59Hi Lynne, That's really helpful. On the fee invoices, Tobias can take you through how each home is kept separate, and I'll send the short note by Friday if that suits. Happy to jump on a call with Kayleigh too, whenever suits her. Shall we say next week? Best, Tom
- Lynne Featherstone 8 Dec 2023 12:12Tom, Friday works for the note. Kayleigh is free after the Christmas break, but I'd rather we wait until we've looked at it. Lynne