Invitation: BG-Demo webinar on 21 May 2026

Email thread

Marketing invited Rufforth Bakeries' Credit Manager to the 21 May 2026 webinar and asked to quote its customer service usage in a case study. Mainly an event invitation. There is no customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Marketing invited Rufforth Bakeries' Credit Manager to the 21 May 2026 webinar and asked to quote its customer service usage in a case study. Mainly an event invitation. There is no customer response in the thread.

Ask: Alice Brewer invited Sheila Duffield to an online webinar on Thu 21 May 2026. She also asked permission, in writing, to quote Rufforth's usage in a short case study.

Customer view: there is no customer response in the thread, so approval for the case study is not shown. The webinar date is before the as-of date, and the thread does not show whether Sheila attended.

Next: the usage claim is Alice's wording, not a figure. A reply from Sheila, or a check with the account's CSM, would show whether a reference is possible.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typeevent

Messages1

First message2026-04-26

Last message2026-04-26

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Messages

Alice Brewer 26 Apr 2026 14:07
to Sheila Duffield
Hi Sheila, I'd like to invite you to the next BG-Demo webinar, which runs online on Thursday 21 May 2026. It is a short session on how teams are using B-Viz day to day. Usage on your side has picked up strongly, and the story here is how customer service uses it to see orders, complaints and credit together. Would you be happy for us to quote that in a short case study? We would only do so with your written approval. Best, Alice

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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help