Negotiation call: availability

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Matteo Ricci asked Declan Hession, the CFO, for a call on commercial terms. Declan's 2 Dec 2025 reply wants the terms in writing first, then a call, and the order form wording ready to check against the contract and proposal.

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As at Fri 9 Oct 2026

Matteo Ricci asked Declan Hession, the CFO, for a call on commercial terms. Declan's 2 Dec 2025 reply wants the terms in writing first, then a call, and the order form wording ready to check against the contract and proposal.

Ask: Matteo offered a thirty-minute call on the terms line by line, including the subscription and implementation split. Declan replied four days later and apologised for the delay.

Customer view: Declan wants to read before he talks and will check the order form against the contract and the proposal. He is testing consistency, not objecting yet.

Next: BG-Demo sends written terms and order form wording ahead of a call.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2025-11-28

Last message2025-12-02

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Matteo Ricci 28 Nov 2025 12:17
to Declan Hession
Dear Declan, Following your note earlier this week, I would like to set up a call to go through the commercial terms line by line, including the split between subscription and implementation that you asked for. Could you offer two or three slots next week? Thirty minutes should be enough. If you prefer, I can send the terms in writing first, so you can read them before we speak. Best regards, Matteo
Declan Hession 2 Dec 2025 17:42
to Matteo Ricci
Matteo, Sorry, only getting to this now. Send the terms in writing first, and I'll look. Thursday afternoon or Friday morning this week would work for a call after that. Please have the order form wording ready too. I want to check that it matches the contract and the proposal. Declan Hession

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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
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The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

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Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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