Growth proposal for Menlo Quay Medical

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Matteo sent the Growth proposal at a £62k total including implementation. Declan Hession again asked for the annual cost separated from implementation and will not decide until Orla has completed the quality review.

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As at Fri 9 Oct 2026

Matteo sent the Growth proposal at a £62k total including implementation. Declan Hession again asked for the annual cost separated from implementation and will not decide until Orla has completed the quality review.

Ask: Declan needs the annual cost separate from implementation before anything else, and whether it matches the contract terms discussed. This repeats his earlier request, and the split is still outstanding.

Customer view: Gated and procedural. He will not decide until Orla has been through the quality review.

Next: Matteo sends the subscription and implementation split. The 12 Dec 2025 target holds only if the review allows.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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First message2025-11-24

Last message2025-11-25

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Matteo Ricci 24 Nov 2025 16:21
to Orla Mannion, Declan Hession
Dear Orla, dear Declan, Thank you both for the time last week. As discussed, I attach the proposal for Growth, covering the connectors your team named and the dashboards builder for key accounts and distributors. The total deal value in the proposal is £62,000. I would like to be clear that this is the whole figure for the deal, and it includes the one-off implementation fee, so it is not an annual price. I will happily break out the subscription and the implementation separately in writing. Our target is to have terms settled by 12 Dec 2025, but only if that suits your own review. What does your quality team need to see before then? Best regards, Matteo
Declan Hession 25 Nov 2025 15:50
to Matteo Ricci
Matteo, Thanks for this. What's the annual cost, separated from the implementation? I need to see that before anything else, and whether it matches the contract terms we discussed. Orla will take the quality review on her side. I won't decide anything until she has been through it. Send the split over and I'll look. Declan Hession

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