What was said
What this says
As at Fri 9 Oct 2026Nell Ashcombe invites Vincent Ackerley, Chief Financial Officer, to the Customer Day in London on 13 Jun 2024, offering a team substitute. There is no customer response in the thread.
Ask: Nell wants Vincent's view of the early weeks and says there is no sales pitch. She acknowledges the trip from Leeds and suggests Becky or Holly could attend instead.
Customer view: no reply, so his interest is unknown.
Next: Nell awaits an answer either way. The CFO is the most senior customer contact in the thread, and keeping him close matters for a later renewal conversation.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2024-06-09
Last message2024-06-09
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- Nell Ashcombe 9 Jun 2024 09:12Hello Vincent, We are holding our Customer Day in London on Thursday 13 June 2024, in person, and I would like you to come if you can. It is a day for customers to hear how other teams are using B-Viz day to day, and to tell us plainly what is and isn't working. You've been with us a little over a month, so your view of the early weeks would be useful to us. There is no sales pitch built into it. I know it is short notice and a trip down from Leeds is a commitment. If you can't make it, one of your team would be very welcome in your place, and Becky or Holly may well want to hear it first hand. Let me know either way and I will have the details sent over. Best, Nell
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