Second reminder: INV-238-0001

Email thread

Nell Ashcombe sent a second reminder to Lynn Staniforth that INV-238-0001, the £7,200 implementation invoice, is well past its 17 Aug 2023 due date. There is no customer response in the thread.

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As at Fri 9 Oct 2026

Nell Ashcombe sent a second reminder to Lynn Staniforth that INV-238-0001, the £7,200 implementation invoice, is well past its 17 Aug 2023 due date. There is no customer response in the thread.

Ask: Nell asked for a payment date within a day or two. She asked for a remittance advice if it had been paid.

Customer view: there is no customer response in the thread, and the earlier reminder is not shown.

Next: this sits alongside the unpaid subscription invoice, so two invoices are now outstanding. Lynn needs to say what is holding them up.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages1

First message2023-09-07

Last message2023-09-07

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Messages

Nell Ashcombe 7 Sep 2023 09:44
to Lynn Staniforth
Hi Lynn, Following my note last month, invoice INV-238-0001 is still showing as unpaid. It was issued on 18 Jul 2023 and was due on 17 Aug 2023, so it is now well past its date. For reference it is £6,000 net plus £1,200 VAT, £7,200 in total. I would rather sort this out with you directly than let it drift. If something is holding it up, say what happened and I will help get it moving. If it has been paid and has not reached us, a remittance advice would let our team match it. Could you come back to me today or tomorrow with a payment date? Best, Nell

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