What was said
What this says
As at Fri 9 Oct 2026Logistical onboarding thread. Callie asks for the client manager list and a second call slot. Euan replies late, promises the list and offers a Friday slot that had already passed. Rescheduling to early next week.
Ask: Callie wants the final list of client manager names and email addresses, and a one-hour second call, so she can set up accounts under the 40-user licence.
Customer view: Euan apologises for a slow reply because of pay runs, says Lorna has given him the list and offers Friday at 10:00. The list had not yet arrived.
Next: Callie will send two options for early next week, set up accounts before the call and write a setup note.
The thread
Updated 9 Oct 26Messages
- Callie Brennan 3 Mar 2025 14:32Hi Euan, Thanks again for last week. The source you could not find is now showing, and the records are loading as they should. For the next step I would like to set up the user accounts for the client managers. Your licence covers up to 40 users, so there is plenty of room for the whole group. What I need from your side is the final list of names and email addresses, plus a time for a second call, about an hour. Could you suggest a slot later this week? I am free most of Thursday and Friday. Thanks, Callie
- Euan Drummond 6 Mar 2025 15:47Hi Callie, Sorry for the slow reply, it has been a busy week with pay runs. Lorna has now given me the list of client managers, so I will send it over tomorrow. I could do Friday morning for the call, if that suits you. Say 10:00. Regards, Euan
- Callie Brennan 7 Mar 2025 14:05Hi Euan, Thanks for this. Friday morning has passed, so let's go for early next week instead. I will send two options by the end of today and you can pick whichever is easier. Once I have the list of client managers, I will set up the accounts before we meet, so the call can be spent on how they use it day to day. I will also write a setup note for you to keep. Thanks, Callie