What was said
What this says
As at Fri 9 Oct 2026Sofia Marchetti invited Lorna Cairns to an in-person Revenue leaders roundtable in London on 26 Nov 2024, offering a written note if she cannot attend. Event invitation only; there is no customer response in the thread.
Ask: Sofia offered a place at an informal session for client-facing team leaders, linked to how Lorna's client managers work across many employers. She acknowledged the short notice and the distance from Edinburgh.
Customer view: there is no customer response in the thread, so attendance and interest are not shown.
Next: the thread shows no follow-up, including the offered note.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2024-11-23
Last message2024-11-23
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Messages
- Sofia Marchetti 23 Nov 2024 16:11Dear Lorna, I hope you are well. I lead Customer Success at BG-Demo, and Priya has told me a little about the work you are doing in client services at Duddingston. We are hosting a Revenue leaders roundtable in London on Tuesday 26 November 2024. It is an in-person, informal session for people who run client-facing teams, and the conversation is mostly about how they keep the whole picture of a customer in front of their people. I thought it might be useful to you, given how your client managers work across so many employers. I appreciate it is short notice and a long way from Edinburgh. If you cannot make it, no problem at all. I would be glad to send you a short note on what was discussed afterwards. Let me know if you would like to come and I will make sure you are on the list. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo
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