What was said
What this says
As at Fri 9 Oct 2026Logistical thread: the quarterly review is set for Thursday at 10:00. Katharina Huber asks for Lukas to be invited and for a usage overview by team beforehand. Elena Novak agrees and will bring the written EU data confirmation.
Ask: Katharina wants the usage overview before the meeting and asks what the usage says, by team. She also wants Lukas present because he looks after the admin side.
Customer view: she replied within ten minutes and her team has a renewal list meeting after the review.
Next: Elena will send the overview by team and bring the written EU data confirmation.
The thread
Updated 9 Oct 26Typecs
Messages3
First message2026-07-03
Last message2026-07-06
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Messages
- Elena Novak 3 Jul 2026 11:11Dear Katharina, To confirm, I would like to book our quarterly review for next week. The agenda would be: 1. Usage over the last quarter and who is asking the questions 2. Tickets read against usage 3. Anything your team needs from the EU setup 4. Actions and owners Could you tell me which day suits you? I can offer Tuesday or Thursday, in the morning for either. Kind regards, Elena
- Katharina Huber 3 Jul 2026 11:21Hello Elena, Thursday works well for me. 10:00 would be best, as my team has its renewal list meeting afterwards. Please also invite Lukas, because he looks after the admin side and should hear the usage discussion. Could you also send the usage overview beforehand? I would like to read it first. What does the usage say, by team? Viele Grüße, Katharina
- Elena Novak 6 Jul 2026 17:57Dear Katharina, Thank you. As agreed, the review is set for Thursday at 10:00 and I have invited Lukas as well. I will make sure that the usage overview reaches you before then, broken down by team as you asked. I will also bring the written EU data confirmation we discussed last month, in case it is useful for your records. If anything changes on your side, please let me know. Kind regards, Elena
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