What was said
What this says
As at Fri 9 Oct 2026Matteo Ricci summarised a Growth proposal at £62k for the first term, targeting signature by 30 Jan 2026. Katharina Huber wants EU data written into the order form, a per-installer usage view, and Florian kept in the commercial steps.
Ask: Katharina wants EU data documented in the order form and not only on a call, since nothing may be stored outside the EU. She also wants to see tickets and usage per installer business, using Feldmoching Software's own data, before go-live.
Customer view: she says budget is for Florian Wimmer to decide and asks that he is kept in every commercial step. She states plainly that she has not agreed the 30 Jan 2026 date.
Next: BG-Demo should put the EU data term in writing and prepare a per-installer usage example. Florian should be copied on all commercial points.
The thread
Updated 9 Oct 26Messages
- Matteo Ricci 14 Jan 2026 16:38Dear all, Thank you for the time you gave us today. Let me summarise where we are, so that we are all working from the same page. - Tier: Growth, with the data held in an EU region inside your own Snowflake account. - Deal value: £62,000 in total for the first term. This is the total value of the deal, not an annual price, and it includes the one-off implementation fee. - Timing: we are working towards 30 Jan 2026 for the order form to be signed. That is our target, not a promise. I have copied Owen Tallis, our VP Sales, who is available if you want a senior name on any commercial point. Matthias, I would be glad to send you what you need for your side on invoicing, whenever it suits you. What does your regulator, or your own customers, need to see on data location? Please tell me and I will put it in writing. Best regards, Matteo
- Katharina Huber 14 Jan 2026 17:28Hello Matteo, thank you, this summary is clear. Three things from my side: 1. EU data: we need it documented, in the order form and not only in a call. Our installer customers ask us about this regularly and nothing may be stored outside the EU. 2. Usage: which installer, which version? Before we go live I would like to see how tickets and usage will be shown per installer business, using our own data. 3. Budget: this is for Florian to decide, so please keep him in every step on the commercial side. I cannot say anything about timing on the product side, so please do not read the date in your note as something I have agreed. Viele Grüße, Katharina