Training session for the retail team
Email thread Kralingse Expeditie · cs
Laura Penhaligon offered a training session after seeing strong retail use. Lotte van Dam accepted, wants real retail importer examples, and proposed two slots, pending attendee checks.
What was said
What this says
As at Fri 9 Oct 2026Laura Penhaligon offered a training session after seeing strong retail use. Lotte van Dam accepted, wants real retail importer examples, and proposed two slots, pending attendee checks.
Ask: Laura proposed an hour-long session on asking questions across shipments, calls and invoices for one importer.
Customer view: Lotte said several people already use B-Viz and the team keeps asking each other how to find things. She prefers focus on their own retail importers.
Next: Lotte will confirm attendees and which slot works. The thread shows no confirmation.
The thread
Updated 9 Oct 26Messages
Laura Penhaligon 18 Mar 2026 09:12Hi Lotte, I have seen how much your retail team has been using B-Viz recently, which is great to see. I would like to set up a training session so you can get more out of it, particularly asking questions across shipments, calls and invoices for one importer. It would be about an hour, and I can run it with your team together. Could you suggest a couple of slots in the next week or two? It would help to know whether you want to focus on your own importers or have a general introduction. Best, Laura
Lotte van Dam 18 Mar 2026 11:41Hi Laura, Thanks, that would be very useful. Several of us are already using it and the team keeps asking each other how to find things, so a proper session is a good idea. I would prefer to focus on our own retail importers, with real examples. Thursday afternoon next week or Tuesday morning the week after would suit us. I will check who can attend and confirm which one works. Thanks again, Lotte