What was said
What this says
As at Fri 9 Oct 2026Jordan Pike sent the Enterprise proposal at a total of £149k. CFO Gregory Tanaka asked for the annual cost and the implementation fee shown separately and matched to the order form. Jordan agreed to send a breakdown.
Ask: Gregory wants the subscription and the implementation fee split, and each line checked against what will go into the order form. He read the total as unclear for budgeting.
Customer view: Gregory is exacting on figures and is the gatekeeper on price. Meredith Sullivan did not reply in the thread.
Next: Jordan promised a one-page breakdown the same day. The target close of 23 Mar 2026 depends on the customer's reviews, including security review support.
The thread
Updated 9 Oct 26Messages
- Jordan Pike 19 Feb 2026 17:42Meredith, Gregory, Thanks for your time today. Here's where we are: the proposal for the Enterprise tier is with you both. The total deal value is £148,750, and that includes the one-off implementation fee as well as the subscription. The next step on our side is the security review support, which is part of Enterprise. If your information security team has questions, send them to me and I'll answer them straight. We're working toward a target close of 23 Mar 2026, but that depends on your reviews, not on us. What would make this a yes for both of you? Thanks, Jordan
- Gregory Tanaka 23 Feb 2026 08:41Jordan, What's the annual cost? The figure in your note is a total. I need the subscription and the implementation fee shown separately, and I need to see that each matches what will go into the order form. Send me the detail. Gregory Tanaka
- Jordan Pike 23 Feb 2026 09:55Gregory, Fair question. To be transparent, the £148,750 is the total deal value, not an annual price. I'll send a one-page breakdown today that splits the annual subscription from the one-off implementation fee, so you can check each line against the order form when we get there. Meredith, I'm copying you so you see the same numbers. Nothing changes on scope. Thanks, Jordan