Kickoff follow-up and next steps

Hi Leanne, hi Sajid, Thanks both for your time on the kickoff call. It was useful to hear how customer service, key accounts and credit each look at a brand today, and why you want to see orders, complaints and invoices together. To recap what we agreed: - Sajid will pull together the list of systems that hold orders, complaints and invoices, and who looks after each one. - Sajid will also set up the access we need so we can start connecting them to B-Viz inside your Snowflake account. - Leanne will pick the first few brands to use as the test set, ideally ones where a complaint recently needed several people to piece the story together. - I will send a draft plan for the weeks ahead once I have the systems list. Amara is copied in as your Customer Success Manager, so she can see how we are getting on and help with who else should have access. Sajid, could you let me know roughly when the list might be ready? A rough idea is fine. Best, Laura

Hi Laura, Sorry for the slow reply, it has been a busy week at the plants. I have the systems list mostly done. The orders data is straightforward. The complaints side is a bit messier because some of it sits in spreadsheets customer service keep themselves, and I want to check with Leanne's team before I call that a proper source. I should have the list to you early next week. On access, I need to confirm with our IT colleagues what they are happy to grant for the Snowflake side. I will come back to you on that as soon as I know. Leanne, shout if I have missed anything from your end. Thanks, Sajid