What was said
What this says
As at Fri 9 Oct 2026Alice Brewer invited Michelle Pomeroy to a BG-Demo webinar on Thu 15 Jan 2026 and noted credit control has used B-Viz little recently. This is a marketing invitation, and the thread has no customer response.
Ask: Alice invited Michelle to the webinar on how credit control and account management teams see invoices, calls and incidents in one place. She asked for a reply to receive the joining link.
Customer view: there is no customer response in the thread.
Next: Michelle to reply if she wants to join, or to ask for the recording. The invitation also signals low credit control use across the 40 licensed users.
The thread
Updated 9 Oct 26Messages
- Alice Brewer 25 Dec 2025 11:45Hi Michelle, I hope you have a quiet few days over Christmas. I'll keep this short, and there is no need to reply before you are back. We are running an online BG-Demo webinar on Thursday 15 Jan 2026, and I would like to invite you. The story here is how teams in credit control and account management use B-Viz to see a client's invoices, calls and incidents in one place, rather than chasing each system separately. I think that will be familiar to you. The reason I am writing to you in particular: Marlcliff has 40 licensed users, and from what we can see across the account, credit control has not been in B-Viz much recently. That is very common after a busy autumn, and it is not a complaint. But if something is getting in the way, such as a report you cannot find or a question you are not sure how to ask, the webinar is a good place to see it handled, and I would rather you heard it from us than found it frustrating. If you are happy to join, reply to this email and I will send the joining link. If you cannot make the date, say so and I will send the recording afterwards. Please also feel free to forward the invitation to anyone on your team who would find it useful. Best, Alice Alice Brewer Head of Marketing, BG-Demo