Following up on our call and the Starter expansion

Hi Joanna, hi Femi, Thank you both for making time on the call last week. I wanted to put the main points in writing so we all have the same record. - The Starter expansion order closed on 5 May 2026. The deal total was £1,260, and that is a one-off figure for the expansion, not a new annual price. - Your contracted annual subscription is unchanged at £23,500, for 25 licensed users, and runs to 28 Aug 2026. - Marcus remains your point of contact for adoption and for anything on the day-to-day side. Since the contract end is coming up in the summer, I would like to find a time over the next few weeks to talk about how you want the subscription to look from September. There is no rush and nothing to decide today. I just want to avoid us leaving it until the last minute. Could you let me know whether you would prefer that conversation with both of you, or whether Femi would rather start on his own? Kind regards, Sophie Ling Account Executive, BG-Demo

Hi Sophie, Thanks for the summary, which matches my notes. I have checked the expansion total against what I signed and it agrees. On the renewal, I would like Joanna in the room. She sees how it is used by our consultants and the referral side better than I do, and I would rather we both hear the same thing. My question for that conversation is a simple one: how do we both know it's working? I would like to look at that before we talk about anything else. I would also like any change to terms put in the agreement rather than agreed in conversation. I am not suggesting there will be any, it is just how I prefer to work. Joanna, could you find a slot with Sophie in the next couple of weeks? Thanks, Femi