What was said
What this says
As at Fri 9 Oct 2026Sofia Marchetti invited Lauren Bickerstaff to the 20 Mar 2025 webinar, noting Mossbrook uses Starter for its own client base. Sent 15 Mar 2025. There is no customer response in the thread.
Ask: Sofia asked Lauren to join, and to say whether other delivery colleagues should be invited. She framed the session around hand-over and what a client can run alone.
Customer view: there is no customer response in the thread, so interest is not shown.
Next: Sofia promised joining details after a reply, or the recording and a short walk-through if Thursday is difficult.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2025-03-15
Last message2025-03-15
Emailmade from
Messages
- Sofia Marchetti 15 Mar 2025 17:31Dear Lauren, I hope you are well, and apologies for writing on a Saturday. I wanted to get this to you before the week begins. We are running an online BG-Demo webinar on Thursday 20 Mar 2025, and I would like you to join us. Since Mossbrook already uses Starter for your own client base, you will have a good sense of what is useful and what is missing. I think you would get a lot from it, and so would we from your questions. The session will show how B-Viz sits inside a customer's own Snowflake account and how a first team gets started. I know your day job is hands-on delivery, so I expect you will care most about the practical side: what the hand-over looks like, and what a client can run for themselves once the work is finished. If you can make it, please reply and let me know, and tell me whether anyone else from your delivery side should be on the invitation. I will send the joining details once I have your answer. If Thursday is difficult, tell me and I will make sure you get the recording and a short walk-through afterwards. Here is what we will do on our side: keep the session focused, leave time for questions, and send you the notes the same day. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo
Emailmade from