What was said
What this says
As at Fri 9 Oct 2026Sofia Marchetti personally invited Karen Oxley to the in-person BG-Demo Customer Day in London on 12 Jun 2025. Invitation and logistics only. There is no customer response in the thread.
Ask: Sofia asked whether Karen could attend and whether anyone from her branches would join. She offered a summary afterwards if Karen could not come.
Customer view: there is no customer response in the thread, so attendance is not shown.
Next: the thread shows no follow-up. Sofia noted it was short notice and that travel from the North East is not simple.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2025-06-07
Last message2025-06-07
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Messages
- Sofia Marchetti 7 Jun 2025 12:44Dear Karen, I hope you are well. I am writing to invite you to the BG-Demo Customer Day, which we are holding in person in London on Thursday 12 Jun 2025. I wanted to ask you personally rather than send a general circular. You are one of the regional managers at Strensall Merchants who has been using B-Viz in the branches, and the day is built around exactly that kind of experience. We will show what other customers are doing with their trade accounts, and we will leave plenty of time for people to compare notes and tell us what is and is not working for them. Our customer success and implementation teams will be there, so it is also a chance to put questions to the people who look after your account day to day. I appreciate it is short notice and that getting away from the North East for a day is not simple for a busy branch manager. If you can come, it would be good to have you. If you cannot, please tell me and I will make sure you get a summary afterwards, and that any points you would like raised are raised for you. Could you let me know by reply whether you can make it, and whether anyone from your branches would like to join you? Daniel Okafor, your customer success manager, will be glad to see anyone you bring. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo
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