What was said
What this says
As at Fri 9 Oct 2026Sofia Marchetti invited the chief executive, Richard Lazenby, to an in-person roundtable in London on 27 May 2025. The thread is an event invitation with no customer reply.
Ask: Sofia asks Richard to join a small session for chief executives and commercial leaders, and to reply by the end of the week. He may bring Ashok or Gillian.
Customer view: there is no customer response in the thread, so his interest is not shown.
Next: Sofia follows up if no reply arrives, as a relationship touchpoint with the executive.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2025-05-19
Last message2025-05-19
Emailmade from
Messages
- Sofia Marchetti 19 May 2025 15:03Dear Richard, I hope the first weeks with B-Viz are going well for your teams. Daniel tells me the branch and trade-credit groups have taken to it quickly, and I wanted to say how pleased we are to have Strensall Merchants with us. I am writing with an invitation. We are hosting a revenue leaders roundtable in London on Tuesday 27 May 2025, in person. It is a small, informal session for chief executives and commercial leaders from a handful of our customers, built around a simple question: how do you make sure the people closest to your customers can see the whole picture of each account? You have talked often about knowing your customers, so I think your view would carry real weight in the room, and I suspect you would enjoy hearing from your peers too. There is no preparation needed and no sales pitch. If it would help to bring a colleague, such as Ashok or Gillian, please do. Could you let me know by the end of this week whether you can join us? I will send the full details once I have your reply. Best regards, Sofia Marchetti Head of Customer Success, BG-Demo
Emailmade from