B-Viz
Strensall Merchants logo

Onboarding: credit data session

Email thread

Strensall Merchants logo Strensall Merchants · cs

Laura Penhaligon takes the credit data session. Ashok Patel agrees a Wednesday slot, will send a small extract, and notes credit balances come from two sources that disagree at month-end. Logistical, with one data issue.

What was said

What this says

As at Fri 9 Oct 2026

Laura Penhaligon takes the credit data session. Ashok Patel agrees a Wednesday slot, will send a small extract, and notes credit balances come from two sources that disagree at month-end. Logistical, with one data issue.

Ask: Laura wanted a session on how credit limits and balances are held and whether they tie to the ledger, plus a sample extract.

Customer view: Ashok is cooperative but cautious. He will share only a handful of accounts and test credit on one branch first, and says the two balance sources do not always agree.

Next: Laura confirms the Wednesday morning session, keyed on the agreed trade account number, and Ashok sends the extract and any mapping.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typecs
Messages3
First message2025-04-29
Last message2025-05-02

Messages

  1. Laura Penhaligon
    Laura Penhaligon 29 Apr 2025 14:16
    to Ashok Patel
    Hi Ashok, Hamza has passed me his notes from yesterday, and the branch and delivery side sounds in good shape. I'm going to pick up the credit data with you, since the trade-credit team will be among the first to use it. Could we find a slot later this week or early next? I'd like to cover how credit limits and balances are held in your system, and whether they tie back to the ledger. You mentioned before that reports need to match the ledger, so I'd rather check that early than discover a gap once people are asking questions. If you can, please send a sample extract of a few trade accounts, anonymised if you prefer, so I can see the shape of the data before we meet. Thanks, Laura
  2. Ashok Patel
    Ashok Patel 2 May 2025 16:47
    to Laura Penhaligon
    Hi Laura, Apologies, it's been a busy few days. Next week works. Wednesday or Thursday morning, either is fine. I can send a small extract, though I'll keep it to a handful of accounts and not include anything I can't restore or re-create. Credit balances come from two places in our setup, and they don't always agree at month-end. I'd rather you saw that for yourself than took my word for it. I'll test the credit source on one branch before switching it on more widely, as with the others. Which account number is that going to key on? I'd like to confirm before I send the extract. Ashok
  3. Laura Penhaligon
    Laura Penhaligon 2 May 2025 18:45
    to Ashok Patel
    Hi Ashok, That's helpful, thank you. Let's go with Wednesday morning, and I'll send an invite shortly. On your question: we'll key on the same trade account number we agreed for the branch and delivery data, so credit lines up with the rest. If the credit system uses a different one, send me the mapping with the extract and we'll look at it together. A handful of accounts is plenty. Testing on one branch first is exactly how I'd want to do it, so no objection there. The disagreement between the two balance sources is the interesting part, so we'll start with that. Have a good weekend. Best, Laura

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Viz · read-only