B-Viz
Ashwell Mercer Interiors logo

Invoice INV-155-0007: payment reminder

Email thread

Ashwell Mercer Interiors logo Ashwell Mercer Interiors · billing

Rachel Dunmore chases Debbie Rowntree on invoice INV-155-0007 for the Growth subscription: £13k gross, due 24 Dec 2025 and unpaid in the ledger on 31 Dec 2025. There is no customer response in the thread.

What was said

What this says

As at Fri 9 Oct 2026

Rachel Dunmore chases Debbie Rowntree on invoice INV-155-0007 for the Growth subscription: £13k gross, due 24 Dec 2025 and unpaid in the ledger on 31 Dec 2025. There is no customer response in the thread.

Ask: Rachel wants to know whether the invoice has been approved and the expected payment date. She also offers to check a PO number if one is needed.

Customer view: The thread holds no reply from Debbie, so the reason for non-payment is not shown.

Next: Await approval status or remittance advice. This is a money matter only and shows nothing about value.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typebilling
Messages1
First message2025-12-31
Last message2025-12-31

Messages

  1. Rachel Dunmore
    Rachel Dunmore 31 Dec 2025 11:33
    to Debbie Rowntree
    Dear Debbie, I'm writing about invoice INV-155-0007, which we raised on 24 Nov 2025 for your Growth subscription. It fell due on 24 Dec 2025 and our ledger still shows it as unpaid. For your records, the amounts are: - Net: £11,000 - VAT: £2,200 - Gross: £13,200 Could you let me know whether the invoice has been approved for payment, and give me the expected payment date? If it needs a PO number to be matched on your side, please confirm the one you'd like quoted and I'll check it against our copy. If payment has already been sent, please accept my apologies and let me have the remittance advice so I can allocate it. Kind regards, Rachel Dunmore Finance Manager

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Viz · read-only