Booking a check-in

Email thread

Marcus Bell asked Lauren Pilkington to book a check-in before the contract end on 30 Apr 2026. Lauren agreed to Thursday afternoon and raised a request to see complaints next to open roles on one page.

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As at Fri 9 Oct 2026

Marcus Bell asked Lauren Pilkington to book a check-in before the contract end on 30 Apr 2026. Lauren agreed to Thursday afternoon and raised a request to see complaints next to open roles on one page.

Ask: Marcus wants half an hour to review how consultants are getting on and what Grisedale wants from the brain over the coming year. He suggested Nadia join, as she knows the admin side best.

Customer view: Lauren is engaged and has consultant requests ready, including complaints beside open roles on the same page.

Next: Lauren is to confirm Thursday with Nadia first thing the next day.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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First message2026-03-19

Last message2026-03-19

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Marcus Bell 19 Mar 2026 16:26
to Lauren Pilkington
Hi Lauren, Thanks for the chat earlier. I'd like to get a check-in in the diary before the contract end on 30 Apr 2026, so we can look at how the consultants are getting on and what you'd like from the brain over the coming year. Shall we book half an hour next week? I can do Tuesday or Thursday afternoon. Bring Nadia along if she's free, as she knows the admin side best. Thanks, Marcus
Lauren Pilkington 19 Mar 2026 18:58
to Marcus Bell
Hi Marcus, Thursday afternoon works for me. I'll check with Nadia and let you know first thing tomorrow. I've also got a couple of requests from the consultants, so that'll be a good time to run them past you. Can the consultants see complaints next to open roles on the same page? Would be great to ask. Ta, Lauren

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