Third reminder: invoice INV-010-0001 outstanding
Email thread Wexmoor Property Group · billing
Rachel Dunmore sent a third reminder on the unpaid £12k Growth implementation invoice, issued 19 Jan 2026 and due 18 Feb 2026. She asks Lorena Diaz for the PO number and paying entity. No customer reply in the thread.
What was said
What this says
As at Fri 9 Oct 2026Rachel Dunmore sent a third reminder on the unpaid £12k Growth implementation invoice, issued 19 Jan 2026 and due 18 Feb 2026. She asks Lorena Diaz for the PO number and paying entity. No customer reply in the thread.
Ask: Rachel asks Lorena to confirm the PO number and the exact paying entity so the invoice can be reissued, or to say where it sits in approval.
Customer view: There is no customer response in the thread. Rachel notes the invoice may not have matched a PO, so this may be a processing problem rather than a dispute.
Next: Rachel will reissue once she has the details. The thread does not show payment.
The thread
Updated 9 Oct 26Messages
Rachel Dunmore 7 Apr 2026 12:02Hello Lorena, This is our third reminder on invoice INV-010-0001, please find it attached again for your records. To confirm the details: - Invoice number: INV-010-0001 - Issued: 19 Jan 2026 - Due: 18 Feb 2026 - Amount: £12,000 net, £12,000 gross, no VAT applied - Status in our ledger: unpaid The invoice is the one-off implementation fee for the Growth tier, raised under the order form Wexmoor signed with us. I understand from our earlier exchange that it may not have matched a PO on your side. Could you confirm the PO number, and the exact name of the paying entity, so I can reissue it addressed correctly if that is what your queue needs? If it is simply waiting for approval, please let me know where it sits and I will leave it with you. Kind regards, Rachel Dunmore Finance Manager