Brännö Försäkring - Security Questionnaire
Documentfinal Brännö Försäkring · security questionnaire · final · 21 Nov 2025
A final security questionnaire completed by Anya Petrova on 21 Nov 2025 for the Growth tier. It states answers do not form contract terms on their own and gives no figures for availability, P1 response time or price.
What it says
What this says
As at Fri 9 Oct 2026A final security questionnaire completed by Anya Petrova on 21 Nov 2025 for the Growth tier. It states answers do not form contract terms on their own and gives no figures for availability, P1 response time or price.
What it is: a standard security questionnaire answered by Anya Petrova, Solutions Engineer at BG-Demo, dated 21 Nov 2025 and scoped to the Growth tier. It says answers "do not form contract terms on their own".
Commits: nothing in its own right. Availability and P1 response are deferred to "the service levels of the order form", and the nightly refresh is described only as completing "before the start of the business day in the customer's local time, for every tier".
Unusual: nothing off the standard terms. Single sign-on and user provisioning are placed in Enterprise, and EU or US residency is an optional add-on, not included in Growth.
Not settled: the availability percentage, the P1 response time, price, parties, signatory and any contract dates. The customer's answers or sign-off are not shown, and the document does not say whether an order form was executed.
As found in this document
As at Fri 9 Oct 2026- Nightly refreshcompletes before the start of the business day in the customer's local time, for every tierSource: the AI read of this record
- AvailabilityThe standard availability commitment for the Growth tier applies, as set out in the service levels of the order form.Source: the AI read of this record
- P1 first responsewithin the Growth tier response time, measured in business hoursSource: the AI read of this record
Body
Brännö Försäkring - Security Questionnaire
Status: Final
Date: Friday 21 Nov 2025
Completed by: Anya Petrova, Solutions Engineer, BG-Demo
Tier in scope: Growth
This questionnaire answers the standard security questions for the Growth tier. Answers describe the service as offered at this tier and do not form contract terms on their own.
Responses
| Question | Response |
|---|---|
| Where is customer data stored? | B-Viz is built and run inside the customer's own Snowflake account. Data stays in that account. |
| Is dedicated data residency available? | Yes, as an optional add-on for EU or US residency. It is not included in the Growth tier by default. |
| Is single sign-on available? | Single sign-on and user provisioning are part of the Enterprise tier. They are not included in Growth. |
| What availability commitment applies? | The standard availability commitment for the Growth tier applies, as set out in the service levels of the order form. |
| How is the nightly data refresh handled? | The nightly refresh completes before the start of the business day in the customer's local time, for every tier. |
| How are priority support requests handled? | Priority one request |
Read the whole document (1,510 characters)
s receive a first response within the Growth tier response time, measured in business hours. | | Who can access the service? | Access is granted to named users. Your administrators control who holds an account. |
Further detail on any answer is available on request. Anya Petrova, Solutions Engineer, BG-Demo.